Citizens reviews

3.8

74% would recommend to a friend

(4,790 total reviews)
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Bruce Van Saun

85% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Mar 10, 2013

Loan Officer

Recommend
CEO approval
Business Outlook

Pros

no set hours and your not tied to branch but still receive branch leads.

Cons

I would say only down fall is commission bps

1.0
Mar 10, 2013
Recommend
CEO approval
Business Outlook

Pros

No more pros left company has forgotten the word. At one time it was a great place to work 10+ years ago.

Cons

The Teller Managers are dumped on and treated with not respect my the Branch and Regional Manager. I was a Long time employee and not the only long time employee who had career/life.destroyed by an out of control Manager allowed to manipulate the system an do unethical things to employees. Causing undo stress on the job and in life. The company preaches work life balance and that's not what is going on. I had to leave the Manager and a Teller who she wanted to give my job to spent much time setting up what they were doing and I was not going to fall victim anymore not a way to work everyday I want potential employees to know the truth about what they are getting into. Be ware.Watch your back and your cash can't trust anyone in this work place.

2.0
Mar 5, 2013

Be Careful

Recommend
CEO approval
Business Outlook

Pros

Aggressive bonus structure compared to peers

Cons

Cut-throat. No encouragement for growth. They'd rather see you gone than grow

Viewing 4585 - 4587 of 4,790 Reviews

Glassdoor has 5,071 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.