Citizens reviews

3.8

74% would recommend to a friend

(4,792 total reviews)
avatar

Bruce Van Saun

85% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Sep 27, 2012

CFG

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were always willing to help regardless of their position. Most people were just an email address or a voice on the phone due to the various locations; but that didn't matter.

Cons

Continuos reorganiztions made it hard to get any traction as well as way too many projects that would be put on hold due to lack of funding. Also, the parent company RBS would implemet new ways of doing thing without strong change management resulting in resistance.

3.0
Sep 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and 401k. Some opportunity for advancement, if your management likes you.

Cons

Too heavy of a push for sales. Have quarterly goals to meet and can be fired if sales goals are not met. Have to deal with explaining high bank fees to customers. Zero fee rebate policy.

3.0
Sep 6, 2012

Average place to work ok

Recommend
CEO approval
Business Outlook

Pros

Nice Enviroment for a person

Cons

working weekends, need better employee screening

Viewing 4615 - 4617 of 4,792 Reviews

Glassdoor has 5,072 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.