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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      74% would recommend to a friend

      (4,791 total reviews)
      avatar

      Bruce Van Saun

      85% approve of CEO

      65% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Senior management

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      4.0
      Apr 1, 2012

      financially rewarding, somewhat monotonous, excellent experience

      Assistant branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      unrivaled compensation for top performing sales people great benefits package including 9% 401k match, 8k tuition assistance, 22 paid days off bankers hours! best lending rates around, best deposit rates around

      Cons

      too many account changes and fees for the customers make it difficult to please everyone there is way too much pressure to sell, sometimes i feel like a used car salesman

      2.0
      Mar 27, 2012

      Dysfunctional management at times, but I was allowed to do my job without too much inteference

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of really good people who cared about each other. I worked in RI and in Boston, which was terrific location to enjoy after hours free time. Good facilities. We were growing for most of the years I was there, until the meltdown, and the parent company took us down.

      Cons

      CFG senior management had a lot of their own issues too. very self centered when it started crumbling, they took care of themselves and ran for the hills.

      4.0
      Mar 18, 2012

      Good Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Citizens Bank offers a decent benefits package and the opportunity to develop a career path.

      Cons

      For the last few years the company has been downsizing and may be cutting staffing in the wrong places.

      Viewing 4645 - 4647 of 4,791 Reviews
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      Glassdoor has 5,071 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.