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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      74% would recommend to a friend

      (4,791 total reviews)
      avatar

      Bruce Van Saun

      85% approve of CEO

      65% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Senior management

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Feb 21, 2012

      Your success depends on whether you are at a good branch

      Banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good hours and benefits. A decent amount of time off

      Cons

      Management spends most of their time selling, rather than actually managing. They set really high baselines, to avoid paying bonuses.

      3.0
      Feb 18, 2012

      So So

      Teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good branch manager Flexible with time off Supportive co-workers

      Cons

      Too much emphasis on sales goals Bankers often jump in on customers without giving credit to Tellers for the sales lead Impossible to move up in company unless you are hitting sales targets

      Viewing 4651 - 4653 of 4,791 Reviews
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      Glassdoor has 5,071 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.