Citizens reviews

3.8

74% would recommend to a friend

(4,787 total reviews)
avatar

Bruce Van Saun

85% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Jul 15, 2009

like it, but dont love it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

easy and a great learning environment. My boss and co workers are real cool. Great customers and you learn greAT sales strategies

Cons

too salesy, they are def unfair about who they promote and why they promoted that individual. Just want it to be based off performance, not who you like

4.0
Jul 4, 2009

Review of citizens financial group

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits package and generous 401K match. Generous PTO policy. There are also a great number of locations and flexible schedule opportunities.

Cons

Too much focus on sales; every thing else seems to be unimportant. Goals are unrealistics and took much time is spent talking about sales.

3.0
Jul 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Citizens has great benefits and it's nice having holidays off. Their vacation time is generous, as are their 401k match (6%).

Cons

Company needs to refocus how they do performance management. Very stressful, lots of sales, lots of calling (cold calling too)

Viewing 4768 - 4770 of 4,787 Reviews

Glassdoor has 5,067 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.