Citizens reviews

3.8

74% would recommend to a friend

(4,787 total reviews)
avatar

Bruce Van Saun

85% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Aug 12, 2009
Recommend
CEO approval
Business Outlook

Pros

In-store environment makes for a different day each day and keeps its interesting. A bit more freedom then traditional branch.

Cons

Awful work life balance. Incompetent management. Products are just simply terrible. Fees are horrendous. As an employee, I refuse to bank here. That should tell you something. Every aspect of the job is micromanaged. Daily multiple conference calls that are pointless and unproductive. Difficult to grow and excel within company unless you have no morals or ethics.

3.0
Aug 10, 2009

GreatBank, N.A.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The bank was sold to Charter One Bank in 2007. At the time, the company was decent, as the people that I worked with were highly experienced.

Cons

The top management was not very honest, and did not communicate well with its employees on critical matters that occured.

2.0
Jul 25, 2009

Sales goals are everything

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefit package with 401k and pension.

Cons

Constant pressure for sales goals at all levels. Requiring emloyees to use personal time to meet sales goals.

Viewing 4765 - 4767 of 4,787 Reviews

Glassdoor has 5,067 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.