Citizens reviews

3.8

74% would recommend to a friend

(4,786 total reviews)
avatar

Bruce Van Saun

85% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Mar 9, 2010

Backwards

Recommend
CEO approval
Business Outlook

Pros

Charter One offers a good work life balance and some great not your typical benefits including tuition reimbursement and child care assistance.

Cons

Management does not have to have managing capabilities. Just because someone is a good sales person does not mean that they are a good manager and vice versa.

3.0
Aug 10, 2009

GreatBank, N.A.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The bank was sold to Charter One Bank in 2007. At the time, the company was decent, as the people that I worked with were highly experienced.

Cons

The top management was not very honest, and did not communicate well with its employees on critical matters that occured.

4.0
Dec 2, 2011

A good experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A sense of security in the job market

Cons

Work load is often too heavy

Viewing 4777 - 4779 of 4,786 Reviews

Glassdoor has 5,066 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.