Citizens reviews

3.8

73% would recommend to a friend

(4,790 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jul 25, 2018

Sales Manager

Recommend
CEO approval
Business Outlook

Pros

Not enough to work for this company.

Cons

Worst company I have ever worked for in my career! Don’t even entertain working for this company. Direction is constantly changing, old school culture, old school mentality. Don’t get sucked in by the “potential” earnings, it’s not worth the stress of working for this completely dysfunctional organization. Leadership is the biggest group of phonies who only love hearing themselves speak. Even though they ask for the opinions of the employees, the couldn’t care less. If you’re entertaining a position there, consider yourself warned. I wish I would’ve listened.

2.0
Jun 5, 2018
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck weekly....

Cons

The benefits are way too expensive for what is offered, the dress code is ridiculous (you can have orange hair but can’t wear sneakers), the breaks (or lack thereof) are unethical and honestly, illegal. The bonus that recruiting mentions is non existent

5.0
May 8, 2018

You should want to be here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training, support, coworkers, benefits package,rewards

Cons

split days off, customers satisfaction ratings

Viewing 247 - 249 of 4,790 Reviews

Glassdoor has 5,072 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.