Citizens reviews

3.8

73% would recommend to a friend

(4,790 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Mar 28, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Colleagues are great to work with, if you need help everyone is willing to help you out. The systems are easy to use and feedback taken by management, I think they really try to help

Cons

The time off could be better.

5.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

If you're looking for a company you can grow with and offers opportunities to develop new skills, then this is the place to be, work environment is top notch, Citizens bank truly cares for their employees/families hands down!

Cons

There is no information to share

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Citizens Response
1y
Thanks for taking the time to leave a review. It's great to hear that you're enjoying your time with us and feel supported in your career growth!
5.0
Mar 27, 2025

Wonderful place to work with great culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Career advancement People really care for one another Wonderful culture

Cons

None that I can think of

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Citizens Response
1y
Thanks for taking the time to leave a review and for over 20 years with us, WOW! It's great that you're enjoying your time here. Thanks for all you do!
Viewing 286 - 288 of 4,790 Reviews

Glassdoor has 5,072 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.