Citizens reviews

3.8

72% would recommend to a friend

(1,285 total reviews)
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Bruce Van Saun

84% approve of CEO

64% positive business outlook

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1K reviews

Reviews about "Compensation"

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3.0
May 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Good Pay unlike other banks

Cons

Short staffed often more than not

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Citizens Response
3y
Thanks for taking the time to leave your feedback. We take all feedback under consideration and appreciate you sharing your thoughts.
5.0
May 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Compensation is fair Culture is great Flexible work schedule Good work/Life balance

Cons

Cyclical nature of finance cycle Supporting business unit leaders can be difficult

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Citizens Response
3y
Thanks for leaving a review. It's great to hear that you feel supported by our work life balance. Keep up the great work!
1.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

There is a lot of warm hearted people within Citizens Bank but unfortunately those are the ones who end up leaving due to constantly being disrespected and unappreciated from management.

Cons

Lack of any proper management or direction in workload. Very unorganized, and unclear goals. Lack of leadership trust, favoritism will get you further in your career rather than actually putting in the work and effort. Excessive work for poor pay, no appreciation, and lack of opportunity. The general consensus across the company is how horrible they treat employees daily unless you’re higher up in management. Creative thinking is not encouraged or rewarded. Very inflexible and antiquated views, not a forward thinking or progressive organization. Infamous for quiet firing. Frequent reorganizations across departments to cover tracks of mishandling procedures and workloads or continuous turnovers. If you want to work for a company with low morale and independence then consider a career with Citizens Bank.

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Citizens Response
3y
Thank you for sharing your thoughts. We're sorry to hear you are not enjoying your time with us. We encourage you to email Citizens’ HR Service Center (hrservicecenter@citizensbank.com) so that we can look into your concerns.
Viewing 289 - 291 of 1,285 Reviews

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