Does City Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, City Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at City Bank. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at City Bank?

54% of City Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated City Bank 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at City Bank?

Bank Teller (10) , Teller (8) , Analyst (2) , Assistant (2) , Branch Manager (2) , Customer Service Representative (2) , Teller Supervisor (2)

What are the pros of working at City Bank according to real employee reviews?

"Great people to work with." ((in 10 reviews)); "good benefits too." ((in 9 reviews)); "Great work environment." ((in 5 reviews)); "Potential for yearly bonus" ((in 4 reviews)); "Very employee friendly." ((in 4 reviews))

What are the cons of working at City Bank according to real employee reviews?

"Discriminatory nepotism is rampant." ((in 8 reviews)); "low pay and ok benefit" ((in 7 reviews)); "Lousy scheduling and bad training" ((in 4 reviews)); "Not a lot of room for advancement unless you knew the "right" people." ((in 3 reviews))

What are the top reviewed City Bank locations?

Lubbock , Dallas , Houston , Florence , Southlake , San Antonio , Michigan City , Centralia

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City Bank

City Bank reviews

3.4

54% would recommend to a friend

(77 total reviews)

Cory Newsom

71% approve of CEO

61% positive business outlook

Ratings by category

3.4

Work/Life balance

3.4

Compensation and benefits

3.2

Culture & values

3.1

Senior management

3.1

Career opportunities

2.9

Diversity & inclusion

City Bank has an employee rating of 3.4 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The City Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

77 reviews

1.0

Apr 12, 2026

Keep Looking

Really doesn't matter

Recommend

CEO approval

Business Outlook

Pros

Nice buildings to work in, lots of parties

Cons

Training is only provided to select individuals. Discriminatory nepotism is rampant. No one can make a decision and stick with it so work processes change daily at times; you’re always being “managed” for the mistakes you make (going by processes from last week).

4.0

Jan 5, 2025

Mostly Good

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Very nice coworkers and management, Easy Training Process

Cons

Rules Changing Constantly, Poor Communications sometimes

4.0

Nov 19, 2024

Great company with great perks

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is very accommodating to employees. They offer lots of incentives and a fun future

Cons

Some nepotism and favoritism. Political at times. I’ve seen a lot of minorities be let go.

Viewing 13 - 15 of 77 Reviews

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Jobs at City Bank

Customer Xperience Representative

Lubbock, TX

View job

Part-Time Loan Doc Review Specialist

Commercial Lending Assistant

Houston, TX

View job