City Bank reviews

3.4

54% would recommend to a friend

(77 total reviews)

Cory Newsom

71% approve of CEO

61% positive business outlook

City Bank has an employee rating of 3.4 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The City Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

77 reviews
1.0
Jun 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Most employees are friendly, Decent, but not great benefits

Cons

First, let me preface this by saying I RARELY write reviews, however, I felt the environment here to be so pensive, I felt the need to for potential employees. So, here are the cons: Horrible Pay for duties performed, Little to no training on bank IT infrastructure, VERY Cliquey, meaning if you are not willing to bend over, hang up moving up in this company. In the department I was in (IT Client Services), the manager spoke to the network administrator via Microsoft Lync negatively about fellow employees. He basically spoke behind my back, instead of confronting me with any issues. Also, the language used in this area was extremely un-professional to say the least. There was a complete lack of professionalism for the most part. My PC when I arrived was set up with issues. The same care was not rendered to setting me up with a work PC as it was others. Also, during my time there, we chose schedules ranging from 7:45-4:45 to 9-6. I specifically requested the earlier shift (Sent my email first) but because I was not a part of the "clique" the manager pretty much dis-regarded my e-mail and I got stuck working 9-6. In IT client services, unless you were a part of the "Prosperity Bank Personnel" that moved over to City Bank, avoid this department, you will be treated like trash instead of like an employee. It is very cliquey.

3.0
Oct 14, 2014
Recommend
CEO approval
Business Outlook

Pros

I like my immediate boss, but hate the commission structure, lack of leadership, it is not team environment especially on the mortgage side.

Cons

No training, they expect you to know everything before you come work for them. Not a good place for beginning LO's; again pay is performance, which I get, but if you don't come with a book of business very hard to succeed!

Viewing 10 - 12 of 77 Reviews

Glassdoor has 90 City Bank reviews submitted anonymously by City Bank employees. Read employee reviews and ratings on Glassdoor to decide if City Bank is right for you.