Clarvida reviews

2.9

39% would recommend to a friend

(795 total reviews)
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Steve Wigginton

42% approve of CEO

38% positive business outlook

Clarvida has an employee rating of 2.9 out of 5 stars, based on 795 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Clarvida employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

795 reviews
2.0
Feb 1, 2025
Recommend
CEO approval
Business Outlook

Pros

I had two great clinical supervisors as a LPC-R. My time in the TDT program as a TDT Clinician was great. If you need direct hours for your residency, you will surely get those here (but thinking this might be a con). You can get pet insurance with your benefits. Supervision while in residency is free.

Cons

The pay is terrible, and asking for a raise is like pulling teeth. Frontline workers are checked out because of lack of support and burnout. Management only cares about themselves. Administrative supervisors push all of their stress and mess on to the frontline workers. As a result of management/supervisors being stressed, they don't remember high-need or high-risk clients on your caseload, don't provide any follow-up support on serious high-risk clients, or remember what schools your located at. You are asked to transition to a different school midday, despite a school being anywhere between 20 to 45 minutes away, and 1 school out of the 5+ you're at. There is no work-life balance here and can be hard to request time off. If you are able to get time off, it is VERY hard to enjoy your requested time off, because you might still be contacted or have to do your paperwork. "30 billable hours and 10 nonbillable hours" but your caseload is 60+ clients which forces you to work outside your working hours and leads to 60+ hour work weeks. (and no overtime pay) The expectation to meet billables but takes away from the clinical work with clients. If you have to transport clients, you do that in your personal vehicle and mileage reimbursement is trash (IIHS & TDT days). Lack of support with administrative paperwork as management only cares about $$/caseload #'s instead of the clients/families. No consistent office assistant (because management stresses them out and drive them to quit). No administrative support. Not all employees are team players. Ha, what diversity and inclusion? Lack of support with CEU's or other trainings (and Relias trainings are not it). Refusal to meet ADA standards for employees. Requires you to sign an arbitration agreement because they expect you to file an EEOC claim. The change in structure from Family Preservation Services (FPS) to Clarvida was not smooth, as other community resources in the area had no idea what Clarvida is. There is a serve lack of organization when someone either takes leave (maternity leave, PTO) and/or leaves the agency. As a result, clients are dumped randomly onto other clinicians and some clients might not receive services all together without any communication. Depending on where you live, expect to drive 60+ miles/week, at your own expense, including the wear and tear on your car. Unnecessarily complex and redundant system and paperwork that takes up as much time as a session, or longer. A lack of consistent workspace in the schools you work in and/or at the office itself. At some schools there is a lack of support from school staff. There may also be conflicting priorities by school staff in comparison of what is required of you as a clinician. Due to size of caseload and the many schools served, lunch breaks, breaks in general, are almost nonexistent. Administrative supervisor have favors and cater to them. After you receive your license, you are still required contractually for 2 years.

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Clarvida Response
1y
Thank you for providing your thoughts on your experience with us. The mental health field is rewarding but as you noted, often short staffed. We offer services and regular trainings to assist with work/life balance and wish we could have resolved these issues prior to your leaving. We appreciate you bringing your concerns to our attention. They are being escalated and looked into at a local and leadership level. Thank you for supporting our clients while with us and wish you well in your future endeavors.
1.0
Jan 30, 2025

Absolutely Not!!

Recommend
CEO approval
Business Outlook

Pros

Supportive of work life balance.

Cons

SLT is unwilling to help with issues at local level. Just told to fix it or HR will be called in. They preach accountability but won't hold themselves accountable for their mistakes. It is disheartening to see a company leave their employees flapping in the wind with no help. Their pay is way below market standard for the positions and expectations are set so high to ensure failure. The rebrand from Camelot to Clarvida destroyed this company. If you want to be overworked and underpaid, this is the place for you!

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Clarvida Response
1y
Thank you for taking the time to provide your feedback. Our team members are the heart of our company, and we sincerely thank you for making us aware of your experience. Your concerns are being sent to leadership in our Tennessee office.
2.0
Jan 19, 2025

Solution to the low pay issue!!!!

Recommend
CEO approval
Business Outlook

Pros

I have reviewed Clarvida's responses to people's comments about low pay and it's nothing but excuses. I have come up with an exciting solution to the problem: Don't pay anyone in the company more than $200,000 including Steve and those working with him. Can you imagine the savings that can be distributed among the poor of Clarvida? This way Steve can still live in luxury on a budget while we can afford basic necessities, such as rent, groceries, gas and don't have to work two jobs with advanced degrees. We have recently learned that our state director makes $130,000 when his position was posted and the salary was made public. It's time the upper management starts to carry the financial burden alongside us.

Cons

THE GREED of upper management

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Clarvida Response
1y
Thank you for taking the time to share your thoughts with us. We review each post and share these with leadership to continually make ourselves better. We regularly review our compensation structures across all levels to ensure they are competitive and equitable within our industry and the broader market. This includes total compensation packages which include wages, benefits, and opportunities for growth. We appreciate your forthrightness and hope you will speak with your supervisor about potential career growth opportunities that align with your goals.
Viewing 25 - 27 of 795 Reviews

Glassdoor has 815 Clarvida reviews submitted anonymously by Clarvida employees. Read employee reviews and ratings on Glassdoor to decide if Clarvida is right for you.