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      Clearlink

      Is this your company?

      Clearlink reviews

      3.0

      40% would recommend to a friend

      (946 total reviews)

      Mark Larkin

      62% approve of CEO

      34% positive business outlook

      Ratings by category

      3.4

      Work/Life balance

      3.3

      Diversity & inclusion

      3.2

      Culture & values

      2.9

      Compensation and benefits

      2.6

      Senior management

      2.6

      Career opportunities

      Clearlink has an employee rating of 3.0 out of 5 stars, based on 946 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Clearlink employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      946 reviews
      4.0
      May 22, 2017

      Sales Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy, great benefits, flexible schedules

      Cons

      Can be the same thing everyday, Some micro managing

      4.0
      Apr 29, 2017

      Love what you do, love where you work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love Clearlink. The company cares more about their employees than any organization I have ever worked. They have a culture where it is okay to try and fail in order to learn valuable lessons for growth. I have been offered other opportunities for more money but have chosen to stay because I know I will never find another organization that cares this much.

      Cons

      The company is still new and trying to find its niche in the market. There isn't a clear direction on the future goals of the organization and not a lot of opportunity for advancement.

      1.0
      Apr 12, 2017

      Glorified call center

      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch every so often

      Cons

      Not very accommodating in terms of schedules. The WFM department is a joke, if you needed a day off and PTO was all taken up your coach would tell you to go talk to Work Force Managment (WFM) and they would just tell you you're out of luck. I had a dental surgery and needed a couple days off to recover and they told me "sorry, were forcasted to be very busy those days and can't help you out". I had to no call no show those days and be put on a final instead. Also, only 1 personal day? Really? That's a joke. Seriously the WFM department served no purpose. All they did was watch hold times and chat to the coaches when an agent had someone on hold for to long.

      avatar
      Clearlink Response
      9y
      Thank you for your feedback. We’re sorry to hear you had an unpleasant experience with WFM and requesting time. We value the importance of a healthy work-life balance and do our best to accommodate our employees' scheduling needs. If you would like to talk with our HR team about the issue, please send an email to hr@clearlink.com.
      Viewing 673 - 675 of 946 Reviews
      Related searches: Clearlink jobs | Clearlink salaries | Clearlink benefits | Clearlink interviews
      ReviewsClearlink reviews

      Glassdoor has 974 Clearlink reviews submitted anonymously by Clearlink employees. Read employee reviews and ratings on Glassdoor to decide if Clearlink is right for you.