Clearlink reviews

3.0

41% would recommend to a friend

(945 total reviews)

Mark Larkin

91% approve of CEO

35% positive business outlook

Clearlink has an employee rating of 3.0 out of 5 stars, based on 945 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Clearlink employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

945 reviews
5.0
Jun 12, 2024

Great company to work at!

Recommend
CEO approval
Business Outlook

Pros

Fine tuned processes that have stood the test of time.

Cons

The break room needs more snacks.

avatar
Clearlink Response
2y
We are happy to hear you're enjoying your time at Clearlink! Email hr@clearlink.com for snack suggestions!
3.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Company paid trips for top 5% performers. Excellent atmosphere. Pay is enough to pay bills with and have a little left for family time

Cons

The restrictions on what you can or can not do as an agent. The call flows and the strict "verbatim" statements on every call. We are NOT ALLOWED to transfer customers to the right departments anymore. Agents get written up like crazy for silly things it never used to be this bad. They change the commission structure so much and take away from agents if they don't meet 35% conversion at the end of every week.

avatar
Clearlink Response
2y
We are happy to celebrate your success! Thank you for the feedback and please email hr@clearlink.com with suggestions for call processes.
5.0
Jun 7, 2024

Beautiful building and even better people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clearlink is filled with people who care on a deeply personal level about their teams and coworkers.

Cons

It's changing a lot and sometimes that change can come with a lack of communication. It can be hard to know what's going on and feels like not everyone is on the same page.

Viewing 106 - 108 of 945 Reviews

Glassdoor has 973 Clearlink reviews submitted anonymously by Clearlink employees. Read employee reviews and ratings on Glassdoor to decide if Clearlink is right for you.