Clearlink reviews

A fast growing company, and with that comes some growing pains, but I choose to see those as opportunities where I can try-out ideas and solutions and be part of something. In my tenure, I have no complaints that I haven't been able to address/solve with my team and management.

First of all, I worked at this company for just under two years, including nearly 7 months on the "sales compliance team" which monitored the calls of fraudulent sales reps who lied to customers to get the sale. Most "coaches" (lower level sales managers) would actually encourage this to keep the numbers high. Clear link boasts something like a 250% turnover rate, (which is supposed to be low for a call center!) But having worked on the department who saw all the people being fired, through "write ups" (Which they hand out dozens and dozens daily) I can tell you that the turn over rate is closer to 500%. HORRIBLE FOR ANY COMPANY. I personally never lied to the customer, and at one point STILL had the highest conversation rate - making the company many tens of thousands of dollars. They then changed the criteria forcing more and more sales, and higher and higher conversion, including "cross sales" (selling a product the customer didn't want, or call in for). Employees were not meeting the new matrix, and mass employees were terminated. I can Honestly say this is a company who values the employee ONLY as much as their last sale. They do not care about ethics, or honesty, and will fire the sales reps the moment they do not hit the required cross sales, regardless of how much money they have made the company in the past, even with perfect attendance, and top personal integrity. Don't work for this company, you will be fired at some point, and without warning. despite your years of Loyalty.