Clearlink reviews

3.0

40% would recommend to a friend

(945 total reviews)

Mark Larkin

62% approve of CEO

34% positive business outlook

Clearlink has an employee rating of 3.0 out of 5 stars, based on 945 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Clearlink employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

945 reviews
3.0
May 16, 2023
Recommend
CEO approval
Business Outlook

Pros

great collaboration between teams great support from direct managers

Cons

they don't believe in work remote culture. no career progression. this place is fine if you want to learn and can open other possibilities for better jobs.

avatar
Clearlink Response
3y
We appreciate you taking the time to share and wish you the best in your future career.
1.0
May 16, 2023

Where do I start?

Recommend
CEO approval
Business Outlook

Pros

Gained valuable insights and enhanced my interpersonal communication skills. Engaged in continuous learning and professional development.

Cons

1. The work environment tends to exhibit a high level of micromanagement, particularly for new employees. Furthermore, the degree of micromanagement may fluctuate in response to frequent changes in leadership, which have occurred multiple times within the six-month duration of my employment. 2. The process of securing fair compensation can be challenging, resembling a persistent struggle. Although a salary increase was promised every three months, I did not receive any additional base hourly pay. 3. While I cannot speak for other departments within Clearlink, it is worth noting that in the Sales department, instances of power trips by leadership may occur at some point. 4. Despite my achievements as a top-performing agent, consistently ranking within the top 3-5 positions, and actively contributing beyond my designated responsibilities, the recognition and appreciation received were limited and treated as mere numbers with no room for exceptions. 5. The turnover rate within the organization is significantly high, with only approximately 25-30% of agents remained employed during the six months I worked here, resulting in a continuous influx of new hires every three months.

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Clearlink Response
3y
Thank you for your response and your contributions to Clearlink.
1.0
May 15, 2023

Very Misleading

Recommend
CEO approval
Business Outlook

Pros

Run! The company is very misleading and the calls are recycled one day I spoke with the same member 3xs. And taking the same calls is still counted against my metric. During ROY it s micro managed all day everyday they are constantly listening to your calls tell you what to say. They installed AI to fire people. It’s a pain! I do not recommend this company.

Cons

Good money during AEP AND OEP

avatar
Clearlink Response
3y
Thank you for sharing. Please reach out to leadership or hr@clearlink.com to continue the conversation.
Viewing 172 - 174 of 945 Reviews

Glassdoor has 973 Clearlink reviews submitted anonymously by Clearlink employees. Read employee reviews and ratings on Glassdoor to decide if Clearlink is right for you.