Pros
I've met some incredible people while working here. It really had so much potential to be a fantastic company.
Cons
You've probably already seen the news about this company. I won't rehash everything that has happened that made Clearlink get negative press worldwide. What happened with James Clarke's unhinged rant was just the breaking point of increasingly terrible choices by management over the past year. (Which, by the way, he has never apologized to the company or taken accountability for his words.) When I joined Clearlink, it was genuinely a fantastic place to work. I loved being fully remote, having a well-supported team, and getting rare benefits like half-day Fridays (which no longer exist now). I felt like I could be my whole, authentic self, and I was able to really grow in my position. However, over a span of a few months, executive management changed, and Clearlink slowly grew to become a toxic workplace. Women leaders began to step down in large numbers and were replaced by men, and the structure started feeling like a boys' club. Shortly after James Clarke took over, he accused his employees of "weaponizing DEI," although it's something he never cared about in the first place. The culture quickly became riddled with secrecy, gossip, favoritism, microaggressions, and unwillingness to listen across the board. As people slowly left my team for better opportunities, management refused to hire backfills. They also cut necessary resources that my team needed to thrive. My teammates and I never received a single raise during the past year and a half. All of this was done in the name of saving money, but overworking us made it impossible for us to perform in a way that would increase revenue. Leadership didn't care about our burnout, and they still don't, as you can see in James Clarke's rant video. Look: there's so much I can say about this company that many people have already written about on here. I have never encountered such a lack of professionalism and support in a workplace before. If you are considering a job at this company, please reconsider. It doesn't matter what department you end up in — you are guaranteed to encounter bureaucracy and toxicity, even if your direct manager/teammates are amazing. As long as the current C-suite exists, their toxic sludge will trickle down to you. If you care about your mental health or want to work in a place that will give you the compensation and resources you deserve, run — don't walk — from Clearlink.
