Clearlink reviews

Micromanaging (they literally talk in your ear over the callers). They threaten your job daily as "motivation." You are tethered to your desk - if you have to go to the bathroom outside of your scheduled break/lunch times they drill you on why you were away from your desk. They send out misleading advertising to trick people into calling in (they are almost always looking for a "food card" and are unaware that that benefit is tied to very specific insurance plans...but they don't want to deal with insurance. They also use multiple outbound call centers to solicit people and then transfer them to the agents - which is why they claim you are taking inbound calls only. When AEP comes around they put restrictions on when you are allowed to call beneficiaries back.

management has no regards for their employees. will pester you to do work outside of your shift and demand how you should use your personal time(which you've worked hard for) to benefit them. im now earning way... more in a safer environment with a different company that honors me as their employee