Clearlink reviews

3.0

40% would recommend to a friend

(945 total reviews)

Mark Larkin

62% approve of CEO

34% positive business outlook

Clearlink has an employee rating of 3.0 out of 5 stars, based on 945 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Clearlink employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

945 reviews
2.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- Engineering team is made of amazing people - Initial work culture was amazing

Cons

- No additional compensation outside salary and $50/mo gift cards - Company culture on the decline with returning CEO forcing everyone within 50 miles to come into the office even though remote work was promised upon hiring.

avatar
Clearlink Response
3y
Your feedback is appreciated. All employees are encouraged to reach out to leaders and share any questions or concerns they may have. You may also reach out to hr@clearlink.com to continue the conversation.
1.0
Apr 11, 2023

Great people, bad leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked at Clearlink for several years, and I have had the opportunity to work with so many incredible individuals, many of which have helped facilitate and champion my growth.

Cons

As many recent reviews have stated, we have recently been hit with a return-to-office mandate that has only provided us with 2-weeks turnaround. It had been disclosed to us on many occasions by all levels of executive leadership, that it would NEVER be a requirement to return/work in the office. Many people built their lives around those promises over the past three years and although I understand that sometimes changes are necessary, this situation has been handled awfully by our executive leadership. Not only was this EXTREME poor change management but also highly insensitive for many minority groups. As a single parent, WOC, I can't help but feel highly targeted in this change and as if they are trying to push more females out the door (as they are normally seen as primary caretakers in their households). I have felt undervalued and have lost all trust in our leadership team. Our executive leadership are the majority (white, caucasian, men), not only does this decision feel as though it is based on privilege, it disproportionately impacts various minority groups greatly (parents, neurodivergent). Unfortunately, this group is underrepresented, not only in leadership but in the company.

avatar
Clearlink Response
3y
Thank you for your comments - we value your feedback and encourage you to reach out to leadership and share any questions, concerns, ideas, etc. without fear of retaliation.
2.0
Apr 10, 2023

More bad than good

Recommend
CEO approval
Business Outlook

Pros

Remote work. Oh, wait. Half-day Fridays. Oh..wait. Flexibility and work-life balance? Oh...never mind.

Cons

I had to rewrite an old review that was titled "More good than bad". In the last year+, our CEO James Clarke has shown us that he, in fact, does not have our best interest at heart. In a sweeping attempt to..I'm not sure what.., he mandated a 4 day/8 hour in-office return and removal of half-day Fridays, effectively implementing a company-wide pay cut while giving employees two weeks to figure out the logistics of finding child/pet care, extra cars, how to afford time and gas for long commutes, etc., etc. Like many others, I had taken James at his word and when he promised no layoffs and no mandatory returns to office, I believed him. Like most others currently at the company, I was hired during the pandemic when Clearlink was selling their "permanent" remote-first perk. Waiting until the job market was tight to require such a life-changing policy is borderline horrific. I've never experienced this level of demoralization and I can say first-hand that the productivity that James said would occur has definitely swung in the opposite direction. I don't know who is advising this man or if the level of narcissism he exhibits prevents any advice from being taken. Either way, this was such a bad move, I have to wonder how James earned his level of success. Truth? The reason we're in a bad position as a company is that all the seasoned people left. More truth? It's going to happen all over again. Whether people quit immediately or wait until they find a new opportunity, the level of attrition is going to be insane. You can't treat people like this without serious backlash.

avatar
Clearlink Response
3y
We appreciate you taking the time to share your response. We understand that this is a big change for many, and encourage employees to reach out to leadership and share any questions, concerns, ideas, etc. without fear of retaliation.
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Glassdoor has 973 Clearlink reviews submitted anonymously by Clearlink employees. Read employee reviews and ratings on Glassdoor to decide if Clearlink is right for you.