Clearlink reviews

3.0

40% would recommend to a friend

(946 total reviews)

Mark Larkin

62% approve of CEO

34% positive business outlook

Clearlink has an employee rating of 3.0 out of 5 stars, based on 946 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Clearlink employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

946 reviews
2.0
Aug 11, 2022

Accounting & Finance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WFH Chill work Work life balance Bad pay

Cons

No career progression Leadership lacks vision

avatar
Clearlink Response
3y
Thank you for sharing, we wish you the best! If you would like to share any suggestions, please email us at hr@clearlink.com.
4.0
Aug 8, 2022
Recommend
CEO approval
Business Outlook

Pros

-Excellent benefits -Advancement can be very fast -Great environment -Work life balance -Encourage, offer free, No, PAID classes in the building for things like yoga, meditation, etc. YOU REMAIN CLOCKED IN FOR ALL THES! Aswell as metal workshops, talking amd educate mental health. Self esteam building exercises Emraces your vulnerabilities & teach you how to use them as a strength rather than weakness.

Cons

-Communication could better between managers and agents and QA. - At times, the environment could be bad. Usually due to moral but, sometimes its something personal with coworkers on your team. -No real training on how they expect the feedback to be given verbally and written, to agents or coach's. - You're the bad guy more often than not when an agent gets a bad score. This can lead to finger pointing, rumors and revenge like actions such as complaints basedon lies to hurt your pay in relation for you doing your job correctly.

avatar
Clearlink Response
3y
We appreciate your feedback. Thank you for all you did to contribute during your time at Clearlink and we wish you the best!
4.0
Jul 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Best perks are the flexible time off and remote work situation.

Cons

Can feel a little unstable with all the acquisitions and mergers the company has gone through.

avatar
Clearlink Response
3y
There has been a lot of change and we can understand your sentiment. Thanks for sharing and we're glad you've enjoyed the remote work flexibility!
Viewing 265 - 267 of 946 Reviews

Glassdoor has 974 Clearlink reviews submitted anonymously by Clearlink employees. Read employee reviews and ratings on Glassdoor to decide if Clearlink is right for you.