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ClickSoftware

Part of Salesforce

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ClickSoftware reviews about "team"

66% positive business outlook

Reviews by job title

68 reviews
5.0
May 8, 2017

Amazing company with a high-performance culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

An established global company with a start-up feel. Click is really investing in their talent and there is a huge opportunity to add value to the business. The Click community is really special. “Clickers” tend to be high-performers, innovative, collaborative, and leave their egos at the door. It’s incredibly motivating to be surrounded by such top-notch talent. The leadership team is unbelievable – progressive, strategic, and well aligned. If you’re willing to work hard and eager to add value, it’s truly an amazing place to be.

Cons

It can be a challenging environment if you don’t adapt well to change.

5.0
Mar 29, 2017
Recommend
CEO approval
Business Outlook

Pros

very skilled workforce, very helpful, great training and management. Highly recommend working with these great people and excellent product

Cons

i really dont have any negative recview, only for that i waS A REMOTE WORKER AND DIDNT GET TO WORK DIRECT FACE TO FACE WITH MY TEAM ON A REGUULAR BASIS

5.0
Jul 6, 2017
Recommend
CEO approval
Business Outlook

Pros

- exciting growth potential (market space and company strategy) - strong executive team (dynamic leadership skills, alignment across exec staff, frequent communication) - good comp

Cons

- change has impacted the engagement of some employees... but all changes have been the right move for the business

avatar
ClickSoftware Response
8y
Thanks for your feedback, and your thoughtful review. I agree with that we’re in a great space and we’re poised to capture even more market-share- especially since we have the right leadership team in place. From my short tenure here it seems like Click is all about change for the right reason. The fact that we’re investing in updating many of our offices to better capture the innovative, collaborative Click spirit is REALLY exciting! Thanks for you do at Click, and don’t hesitate to reach out if there is anything I can do for you. Best, Ingrid Smith, Sr. Director Global Talent
1.0
Jun 12, 2017

Truth or Myth

Recommend
CEO approval
Business Outlook

Pros

Great Mentors when given the opportunity to coach, and provide great results. An amazing solution to sell!

Cons

Click promises a future, a niche if you will where you can spread your wings and learn with this "like" start up. Francisco Partners bought ClickSoftware a couple of years ago so naturally, Click is under a ton of pressure to perform and increase their bottom line at an exponential rate. However, too much is promised and not enough delivered. Sr Management hasn't a clue on how to train and work with their teams, while they individually have a strong will to coach, the C-Suite leadership holds tight reins. The division between Sales, Alliances and Product Marketing is alarming. It has been a revolving door for the past several months. I was appalled to read the aforementioned positive reviews, and it's unfortunate to say but I agree with a previous review that alluded to these reviews as fake. I know for a fact that once a week HR assembles and writes their own positive reviews to combat the truthful negative ones. It is not my intention to be negative, just truthful based on my experience here. Project Gordan took a lot of now ex clickers by surprise, my advice to new recruits is simply, be involved in your interview process, ask a lot of tough questions, and in the end do what is right for you. I do wish Click the best in figuring out their new model for success, it's a remarkable solution and I know FP made the right choice in purchasing Click and now getting it ready for a big enterprise sale. So friends, truth or myth, I will leave that to you to learn for yourself!

avatar
ClickSoftware Response
8y
Thank you for taking the time to write a review for us, and I’m sorry to see that you’re no longer with Click. It sounds like you experienced some frustration with the changes underway here, which is understandable. You're right- we’ve had nmore turnover lately in part due to the changes mentioned. I’m hoping that with a solid strategy in place to prepare us for success, the turnover will decrease. In terms of writing fake reviews, that’s a pretty serious accusation and one that I disagree with. With only 2 months in, I’m still fairly new to Click but can attest that I have NOT seen anything along those lines, nor would I tolerate it. I do agree with your advice regarding the interview process- anyone considering joining Click should be certain that they’re ready for the breakneck speed here. Ask lots of questions when interviewing- it’s important to make certain that this fast-paced environment is the right place for you. There have been some days here when I’ve felt that I couldn’t possibly complete my tasks, and others when I’ve felt a huge sense of accomplishment for moving the needle in a short time. You can truly be impactful at Click, which is exciting. From my perspective, this feels like a real team environment where we’re all marching toward the same goal of continuing our growth and being a true Cloud company. Again, I’m sorry to see that you're no longer with us, but if there is ever anything you'd like to discuss please don't hesitate to reach out. Best, Ingrid Smith, Sr. Director Global Talent
5.0
Jun 28, 2017

Good Product based Company

Recommend
CEO approval
Business Outlook

Pros

Best in Employee Engagement Celebrate each festival like a family Salary is best in market Management is very supportive Best practices followed Works as one Team

Cons

Nothing, except no work from home.

5.0
May 31, 2017
Recommend
CEO approval
Business Outlook

Pros

When I started looking for a new company last year, I hoped to find one that combined the excitement and opportunity of a startup with the security of a larger, more established company. I chose ClickSoftware because it hit these criteria but also gave me the opportunity to sell a solution that directly impacts everyone, not just a company’s IT staff. It’s certainly an established company – we have offices around the world, are the market leaders in a rapidly expanding market, and regularly compete against, and beat, companies like Oracle. Like a startup, though, we have the opportunity to train with VPs for both our current and future sales roles, lead project teams that report to VPs and will be presented to the CEO, receive individual feedback from our executive team on our accomplishments, and even meet with the CEO to tell him what’s working and what should be improved for us to do our jobs better. (It also helped that they offered a better salary than I saw from the startups along with uncapped commission) I’m thankful I made this decision – we’re given every tool we need to succeed and are involved in the major decisions that affect us, even choosing our new territory alignment because they know we know best. Our team has also had contests for a Microsoft Surface, Beats headphones, Bose speakers, Red Sox tickets, and a trip to London, which is pretty awesome.

Cons

Until about a month ago, I would’ve said I felt isolated from the other departments; however, since we’ve had changes in SDR management, we now lead project teams working with almost every other department in the office. I really enjoy the opportunity to learn from them and demonstrate more of my abilities.

5.0
Apr 12, 2017

Great people. Great place!

Anonymous employee
Recommend
CEO approval
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Pros

From day one, the people are welcoming and excited to have a new team member. The energy here is definitely positive and energized. Lots of moving parts - as with any company that is growing and expanding. The visibility is incredible - and you can actually see the impact of your work. It's a true team environment - and it starts at the top with the amazing leadership they have in place. Looking forward to seeing where this ride take us.

Cons

All of the free snacks and stocked fridges make it hard to stay on a diet!

5.0
Jun 28, 2017
Recommend
CEO approval
Business Outlook

Pros

I recently joined Click because of the great people and culture. The technology and being the market leader is fantastic. The overall focus and direction of where the company is going makes it an exciting place to work and be part of. There is a great leadership team in place that drives the positive culture.

Cons

There are no cons at this time

avatar
ClickSoftware Response
8y
Thank you for writing this review! We have so many new people here (I’m one of them) who joined for the same reasons you mention- the culture and the people. I’m so excited to be part of something this rare- a market leader with the right strategy AND the right talent! Thanks for all you do for us at Click, and thanks again for taking a few minutes to write a review! Best, Ingrid
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