ClickUp reviews

3.8

71% would recommend to a friend

(532 total reviews)
avatar

Zeb Evans

76% approve of CEO

75% positive business outlook

ClickUp has an employee rating of 3.8 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClickUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
3.0
Nov 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits and direct management

Cons

Overtime was required, but this was modified

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ClickUp Response
4y
Thank you for sharing more about your experience! We're scaling quickly as a company. Listening and growing based on employee feedback is key moving forward. Thanks for sharing the changes you've seen us make already! We appreciate all that you have accomplished at ClickUp, and wish you the best on your next professional journey!
5.0
Nov 28, 2021

Be Okay With Change

Recommend
CEO approval
Business Outlook

Pros

So far, I have definitely been able to utilize unlimited PTO, flexible managers, and coworkers. I have been able to promote very easily as well and got lots of support along the way

Cons

there is a lot of change as a startup. every time I clock in it feels I have to learn 2-3 more things than the last day, and over the weekend at least 5 announcements lol. I don't mind it at all because i am able to keep up and even suggest changes myself. Also, understand that as a startup, customers seem to not understand that you are a startup and they demand everything that more established companies offer. So patience is definitely a virtue here!

1.0
Nov 22, 2021
Recommend
CEO approval
Business Outlook

Pros

The people I work with are incredible and the benefits are great.

Cons

Do NOT trust what you read in the job description or what they tell you during your interview! What is advertised as a job that's "flexible" with schedules and may require "some" weekend shifts, quickly turned into a job that is NOT flexible at all with your schedule. **BE ADVISED: Working holidays is mandatory. Working every weekend is guaranteed. Working OVERNIGHT shifts is non-negotiable. Despite what they may tell you in your interview. DO NOT TRUST WHAT THEY SAY.** Please consider these things before accepting a position within Customer Support at ClickUp. They will tell you anything to get you through the door. (I can only speak for Customer Support) They couldn't care less about your personal life and mental well being. They only care about "providing the best customer service, period." And they will use that "core value" to excuse themselves from treating you like a human. The benefits are great but nothing is worth losing time to spend on things that really matter. At the end of the day, ClickUp DOES NOT MATTER more than the time you spend during the holidays with family or the weekends you spend watching your children play sports!

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ClickUp Response
4y
We appreciate your feedback and are disappointed to know your experience was not reflective of what we're building here at ClickUp. Some employees do work overtime, but we no longer have mandatory overtime in Customer Support. Additionally, while some Customer Support team members are assigned weekend and overnight shifts, not every Support employee is assigned to these shifts. Our Support team is strategically scheduled to best ensure our users have access to any help they need. As we continue to grow, maintaining transparency is a key priority for us as a company. Please know your feedback is being shared with our leadership team, and we hope you feel empowered to share your experience with your manager.
Viewing 448 - 450 of 532 Reviews

Glassdoor has 554 ClickUp reviews submitted anonymously by ClickUp employees. Read employee reviews and ratings on Glassdoor to decide if ClickUp is right for you.