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Clinical Reference Laboratory

Engaged Employer

Clinical Reference Laboratory reviews

3.8

62% would recommend to a friend

(16 total reviews)

Robert Thompson

97% approve of CEO

80% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.6

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Ratings by demographic groups

Reviews by job title

16 reviews

Reviews about "Culture"

Return to all reviews
3.0
May 19, 2026

Free snacks and treats, but terrible communication

Testing personnel
Recommend
CEO approval
Business Outlook

Pros

Free fruit every day and free ice cream in the summers.

Cons

Some teams are hard to join. Many people have been there decades so they do not explain things well to new people and communication is unclear. Procedures are purposefully documented poorly so they can't be required to follow them during inspections. This means reference material is unavailable. The rudest supervisor I've ever met worked here and was well thought of.

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Clinical Reference Laboratory Response
1mo
Thank you for taking time to share feedback on your time with CRL. Our goal is for communication to be effective not only on an organizational level but within each department as well. We also strive for all employees, whether new or existing, to feel included and supported. We also take quality and regulatory compliance very seriously not only in our practices but in our documented procedures. Thank you again for sharing your perspective on those items, so we can ensure all employees have a positive experience.
5.0
Oct 7, 2025

Great place with great people

Solutions architect
Recommend
CEO approval
Business Outlook

Pros

The culture of family great, and has made me want to work for CRL until I retire.

Cons

I cannot think of anything I would list as a con.

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Clinical Reference Laboratory Response
9mo
Thank you so much for your service and for taking time to share your experience with CRL! Culture is important to us, and we are so glad it has resonated with you. As always, if you have suggestions for improvement, don't hesitate to let us know. Thank you!
5.0
Sep 8, 2025

Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family owned company that operates from a solid financial position. They invest optimistically in new technology and processes to remain a leader in the industry. Solid scientific and business leadership teams. Company offers competitive pay and benefits and does a lot of nice teambuilding events for employees (lunches, Worlds of Fun day, etc.). Strong focus on cultures and values. Company cares about its employees. Lots of 10+ year career employees.

Cons

Cross functional team communication could be improved to help streamline project delivery.

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Clinical Reference Laboratory Response
10mo
Thank you for taking time to share your perspective on your time with CRL. We are happy to hear that you believe the culture and the leadership team is strong. Thank you for also providing constructive feedback regarding communication. That certainly has been and remains a focus for CRL so employees stay informed and can function effectively. If you have any specific ideas on how this might be leveraged even better to help streamline output, please feel free to share with your supervisor or Human Resources. Thank you again for this helpful feedback!
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