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Clinical Support Options

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Clinical Support Options reviews

3.6

80% would recommend to a friend

(75 total reviews)
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Karin Jeffers

88% approve of CEO

85% positive business outlook

Clinical Support Options has an employee rating of 3.6 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Clinical Support Options employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

75 reviews
2.0
Feb 11, 2019

Very disappointed after giving 10+ years

Recommend
CEO approval
Business Outlook

Pros

Salary plus option, health insurance, benefits. Teams try to work together and support each other.

Cons

Supervisors are not held accountable for their unprofessional judgmental biases and controlling micromanaging strategies. Poor salary. Union. Productivity expectations.

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Clinical Support Options Response
5y
Clinical & Support Options is a non-profit 501c3, founded 65 years ago, that maintains a regular four-year certification from the Council on Accreditation (COA). COA accreditation is a sought-after benchmark among human service organizations. It demonstrates implementation of best practice standards in all aspects of programming, service, management, and administration. CSO has a positive working relationship with its union representatives and is proud of its track record for internal promotion. Over 60% of the CSO management team is the direct result of internal promotion, and we dedicate more than 500 hours per year to internal quality trainings. CSO invests in generous benefits, staff training and morale activities, flexible schedules and more. In addition, CSO works closely with longstanding advocacy groups, like the Association for Behavioral Healthcare (ABH), to effect change in the area of public policy, financing, preferred clinical models, and quality assurance issues. These efforts work toward a reduction in disparate compensation among physical and behavioral health care providers.
5.0
Nov 29, 2018

Excellent Place to Work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome culture! They care about helping you continue to develop and grow.

Cons

Can not think of any.

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Clinical Support Options Response
5y
Clinical and Support Options has a longstanding tradition of internal promotion and staff morale activities. As a nonprofit community behavioral health agency providing care to low-income individuals and families throughout Western and Central Mass., our staff is our No. 1 asset. We’re always pleased to hear from staff in any capacity, and we’re grateful to have such talented providers on our team.
5.0
Oct 12, 2018

Proud to be part of the CSO team!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive Management, Excellent Benefits Package, Collaborative Environment, Friendly coworkers, Ample paid time off, Exemplary leadership, Training in multiple areas allowing for personal and professional growth

Cons

So far, I haven't experienced anything that I'd consider a con.

avatar
Clinical Support Options Response
5y
Clinical and Support Options is a trauma-informed nonprofit behavioral health agency providing care to low-income individuals and families throughout Western and Central Mass. As such, our staff is at the heart of all we’re able to do — without them, we would not be able to effect positive change in the community. Of CSO’s some 750+ employees, nearly 600 have been directly trained in the ARC Framework, which is recognized by the National Child Traumatic Stress Network (NCTSN) as a promising practice that provides a comprehensive framework for intervention with youth exposed to complex trauma. Without dedicated staff who value mental health, recovery, and support throughout the community, this achievement would not have been possible.
Viewing 61 - 63 of 75 Reviews

Glassdoor has 88 Clinical Support Options reviews submitted anonymously by Clinical Support Options employees. Read employee reviews and ratings on Glassdoor to decide if Clinical Support Options is right for you.