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Clipper Vacations

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Clipper Vacations reviews

2.7

35% would recommend to a friend

(35 total reviews)

Merideth Tall

56% approve of CEO

22% positive business outlook

Clipper Vacations has an employee rating of 2.7 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Clipper Vacations employee rating is 25% below average for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

35 reviews
3.0
Sep 17, 2015
Recommend
CEO approval
Business Outlook

Pros

paid time off, dental / vision / full group health benefits, 2 paid 15 hr breaks, industry perks - standby flights / amtrak discounts , free clipper rides, hotel discounts, and they have incentive gifts every once in awhile EX: $100 target gift card, free hotel stays w/ partnering hotel, actives such as zip-lining and whale watching, good money in the summer time, you can call in sick moderately often and they are understanding about time off (not in the summer), recently renovated office w/ sit and stand desks and treadmill desk, monthly bbq, 2 days off in a row usually, you can switch shifts with co workers

Cons

TERRIBLE commission structure that is not fair for most employees, reallllly early schedules or really late schedules unless you have top seniority and get can a mid shift ( i cant find a bus to get me to work at 5 45am), no free coffee for working at these awful hours, ugly uniform pants, strict time off regulations for summer, odd pay period, we are forced to take 1 hr lunch breaks, checking passengers in for hours every morning, zero organization when it comes to problems w/ cancelled sailings, hard to have a life when you work at 6am 5 days a week, grey cubicle office (why no color for the remodel??!) sitting in a windowless office for 8 hrs a day can be annoying...

4.0
Oct 28, 2012
Recommend
CEO approval
Business Outlook

Pros

This place is great if you want a good paying summer gig. Hourly plus commission. Easy products to sell. Not your typical call center. No metrics! Just sell and provide great customer service.

Cons

No real room for advancement here. Some reservation agents have been here since the company opened its doors in 1986. Morale can be negative at times mostly stemming from the old timers who feel the job is high stress. Conflicts between supervisors and agents are brushed under the carpet due to the fact that this company has no real HR department. Issues are discussed and then forgotten. Nepitism is prevalent and stronger agents are let go to keep upper management relatives employed. Ugly plastic polyester uniforms must be worn. Poor quality jackets and fleeces don't keep you warm in winter months. Late nights when weather is bad and sailings are canceled.

Viewing 34 - 35 of 35 Reviews

Glassdoor has 37 Clipper Vacations reviews submitted anonymously by Clipper Vacations employees. Read employee reviews and ratings on Glassdoor to decide if Clipper Vacations is right for you.