The scheduling is based on seniority and "bidding" for the schedule you want. Every couple weeks you are to fill out 7 pages of available schedules in the order you want them most. If you're a new hire, you likely get the bottom of the barrel. If you're flexible on morning versus evening shifts, it should be no problem. But if you like schedule consistency, it can be tricky. Off season months can be very very slow at the reservations department. They hire a lot of seasonal employees in the summer to help with overflow, then let them go come september and october. Not uncommon for them to rehire in the future though.