Is Closet Factory a good company to work for as a Designer/Sales Representative?

Designer/Sales Representative professionals working at Closet Factory have rated their employer with 3.3 out of 5 stars in 65 Glassdoor reviews. This is a lower than average score with the overall rating of Closet Factory employees being 3.4 out of 5 stars. Search open Designer/Sales Representative Jobs at Closet Factory now and start preparing for your job interview by browsing frequently asked Designer/Sales Representative interview questions at Closet Factory .

Does Closet Factory pay Designer/Sales Representative employees well?

Designer/Sales Representative professionals rate their compensation and benefits at Closet Factory with 2.8 out of 5 stars based on 65 anonymously submitted employee reviews. This is 10.2% worse than the company average rating for salary and benefits. Find out more about Designer/Sales Representative salaries at Closet Factory.

How happy are Designer/Sales Representative professionals working at Closet Factory?

48% of Designer/Sales Representative employees at Closet Factory would recommend their employer to a friend. This rating has increased by 37% in the past 12 months. Designer/Sales Representative professionals have also rated Closet Factory with a 3.2 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.0 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Closet Factory?

Designer (64) , Design Consultant (15) , Senior Designer (15) , Designer/Sales (11) , Installer (9) , Sales (6) , Service Coordinator (5) , Design/Sales Consultant (4) , Sales Manager (4) , Sales Representative (4) , Carpenter (3) , Closet Designer (3) , Customer Service Representative (3) , Lead Installer (3) , Manager (3)

What are the pros of working at Closet Factory according to real employee reviews?

"Having a flexible schedule and everyday is a little different." ((in 16 reviews)); "Flexible schedule and time off" ((in 13 reviews)); "The People are great!" ((in 12 reviews)); "The training is excellent." ((in 10 reviews)); "Flexible hours and fun if you like designing." ((in 10 reviews))

What are the cons of working at Closet Factory according to real employee reviews?

"Commission only but that lit a fire for me so I stayed busy and got referrals to more than make ends meet." ((in 19 reviews)); "No benefit package for the sales team." ((in 9 reviews)); "The pay was far below scale." ((in 6 reviews)); "This is sales, so you will be contacted by clients at all hours of the day and night and during your time off." ((in 4 reviews)); "No benefits or paid holidays." ((in 3 reviews))

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Closet Factory

Closet Factory Designer/Sales Representative reviews

3.3

48% would recommend to a friend

(65 total reviews)

Greg Stein

63% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

3.0

Culture & values

2.8

Compensation and benefits

Designer/Sales Representative employees have rated Closet Factory with 3.3 out of 5 stars, based on 65 company reviews on Glassdoor. This indicates that most Designer/Sales Representative professionals have a good working experience there. Closet Factory is rated in line with the average (within 1 standard deviation) by Designer/Sales Representative professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

65 reviews

3.0

Apr 30, 2026

Great product but culture shift under new ownership

Designer

Recommend

CEO approval

Business Outlook

Pros

Great company, best product! However, the owner that took over around 2019 really changed the culture. Didn’t really want unity (which we already had) and didn’t like that we tried to foster it. Made someone a sales leader who really shouldn’t have been, and designers really don’t like either of them. Office staff is wonderful, and install team is great.

Cons

I wouldn’t say this is a con- however; Not enough training. If you’re good with staying in your own lane, staying hungry to learn, then you’ll be fine. It can be a really lucrative business if you want it to be- but it definitely isn’t “easy”.

5.0

Mar 29, 2026

Great Place to Work

Designer

Recommend

CEO approval

Business Outlook

Pros

-Flexible Work Schedule -Team Environment -Growth Opportunity

Cons

-Commission Based so income is not stable

Closet Factory Response

3mo

Appreciate the positive feedback regarding the Jacksonville location. It is wonderful to know that the flexible schedule and team atmosphere are meeting expectations. Providing a space where designers can grow professionally is a priority for the company. While the commission structure is a standard part of the industry, we are pleased that the overall experience has been so rewarding. Thank you for the hard work and dedication.

2.0

Dec 9, 2025

Bad management

Designer

Recommend

CEO approval

Business Outlook

Pros

Not many pros Outdated software and showrooms

Cons

More expensive than competitors Management also sell and they take the good leads for themselves.

Closet Factory Response

3mo

Thank you for sharing these thoughts. Closet Factory remains committed to professional standards and a supportive team structure at every location. The feedback regarding competitive pricing and internal operations is noted as the company works to maintain a consistent experience for all designers.

Viewing 4 - 6 of 65 Reviews

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Closet Factory Designer/Sales Representative reviews

Ratings by category

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Great product but culture shift under new ownership

Great Place to Work

Bad management

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