Is Closet Factory a good company to work for as a Designer/Sales Representative?

Designer/Sales Representative professionals working at Closet Factory have rated their employer with 3.3 out of 5 stars in 65 Glassdoor reviews. This is a lower than average score with the overall rating of Closet Factory employees being 3.4 out of 5 stars. Search open Designer/Sales Representative Jobs at Closet Factory now and start preparing for your job interview by browsing frequently asked Designer/Sales Representative interview questions at Closet Factory .

Does Closet Factory pay Designer/Sales Representative employees well?

Designer/Sales Representative professionals rate their compensation and benefits at Closet Factory with 2.8 out of 5 stars based on 65 anonymously submitted employee reviews. This is 10.2% worse than the company average rating for salary and benefits. Find out more about Designer/Sales Representative salaries at Closet Factory.

How happy are Designer/Sales Representative professionals working at Closet Factory?

48% of Designer/Sales Representative employees at Closet Factory would recommend their employer to a friend. This rating has increased by 37% in the past 12 months. Designer/Sales Representative professionals have also rated Closet Factory with a 3.2 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.0 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Closet Factory?

Designer (64) , Design Consultant (15) , Senior Designer (15) , Designer/Sales (11) , Installer (9) , Sales (6) , Service Coordinator (5) , Design/Sales Consultant (4) , Sales Manager (4) , Sales Representative (4) , Carpenter (3) , Closet Designer (3) , Customer Service Representative (3) , Lead Installer (3) , Manager (3)

What are the pros of working at Closet Factory according to real employee reviews?

"Having a flexible schedule and everyday is a little different." ((in 16 reviews)); "Flexible schedule and time off" ((in 13 reviews)); "The People are great!" ((in 12 reviews)); "The training is excellent." ((in 10 reviews)); "Flexible hours and fun if you like designing." ((in 10 reviews))

What are the cons of working at Closet Factory according to real employee reviews?

"Commission only but that lit a fire for me so I stayed busy and got referrals to more than make ends meet." ((in 19 reviews)); "No benefit package for the sales team." ((in 9 reviews)); "The pay was far below scale." ((in 6 reviews)); "This is sales, so you will be contacted by clients at all hours of the day and night and during your time off." ((in 4 reviews)); "No benefits or paid holidays." ((in 3 reviews))

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Closet Factory

Closet Factory Designer/Sales Representative reviews

3.3

48% would recommend to a friend

(65 total reviews)

Greg Stein

63% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

3.0

Culture & values

2.8

Compensation and benefits

Designer/Sales Representative employees have rated Closet Factory with 3.3 out of 5 stars, based on 65 company reviews on Glassdoor. This indicates that most Designer/Sales Representative professionals have a good working experience there. Closet Factory is rated in line with the average (within 1 standard deviation) by Designer/Sales Representative professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

65 reviews

3.0

Dec 8, 2025

It was good and then it wasnt..

Designer

Recommend

CEO approval

Business Outlook

Pros

Commission only W2 position, Spent hours in the showroom to get walk ins then the rest of the crew started too as well.

Cons

Lots of turnover among reps and sales managers Its ownerships way or the highway Company started give me some of the worst leads I had seen in 3 years with them. Sending to someone who wants to buy more rods? Project after Project that we just couldn't do, and its my fault? 50k a year job at most if you are getting leads from them. Sourcing your own? No real bump in pay structure to compensate you.

Closet Factory Response

3mo

Appreciate the review and the three plus years of service to the company. The points raised regarding lead variety and the compensation structure for self-sourced business are noted. Closet Factory strives to provide an environment where hard work translates into success, and hearing where this balance was not met is important for our growth. Thank you for the contributions made during your time here. Best of luck with the next chapter.

5.0

Oct 3, 2025

Great place to work

Designer

Recommend

CEO approval

Business Outlook

Pros

Good work/life balance and bonuses

Cons

No car allowance and commission only

Closet Factory Response

3mo

It is great to see this 5 star review from a current designer. We are pleased that the bonuses and flexible schedule are providing a positive experience. Feedback about the costs associated with the role is helpful and will be taken into consideration as we continue to grow.

4.0

Sep 23, 2025

great company

Designer

Recommend

CEO approval

Business Outlook

Pros

great company to work for

Cons

pricing is a challenge as industry is competitive

Closet Factory Response

3mo

Appreciate the review. It's good to know you had a positive experience overall. To your point, the industry is definitely getting tougher, and we know the pricing pressure is real. We’re always looking for ways to make things easier for our designers, so we will definitely take your comment to heart. Wishing you all the best in your next chapter.

Viewing 7 - 9 of 65 Reviews

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It was good and then it wasnt..

Great place to work

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