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      Closet Factory

      Engaged Employer

      Closet Factory reviews

      3.4

      55% would recommend to a friend

      (244 total reviews)

      Greg Stein

      70% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Closet Factory has an employee rating of 3.4 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Closet Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      244 reviews
      1.0
      Jul 18, 2017

      Design Consultant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Don't have to go into the office every day -Can somewhat set your own schedule

      Cons

      -Only make 10% commission, no base salary-If you don't discount and aren't deducted for mistakes - You have to drive 100+ miles a week without any gas money compensation -Any cost that comes from a mistake or issue out of your control in the install process will be deducted from your commission percentage. -Appointments can be scheduled almost any time of the day -Expected to work weekends and nights -Mainly work from home which is a disadvantage because you don't work amongst you peers, which greatly stunts your learning and understanding of the job -It's a small business therefore, there tends to be a lot of inter-office drama. -Management is dishonest and unfair with compensation and very accusatory towards employee's with mistakes

      avatar
      Closet Factory Response
      3y
      It's hard to respond to a review from 2017 because the changes are too extreme in the last 5 or 6 years to compare. The company has grown in very positive ways through the years. I do know that Pittsburgh clients love their products. In fact they brag about them and I believe it takes team work and happy employees to create such success. Thanks for your feedback.
      5.0
      Jul 19, 2016

      Best Job I've Ever Had!

      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training and support to become a top producer in 6-12 months. Quality product and installation that matches corporate mission to be the best. Very competitive pricing allows greater close potential. Franchise Owners (Steve & Lori Newman) are committed to be the best and give Designers and all employees the opportunity and support to succeed. Very "customer-centric".

      Cons

      Good problem - growing pains. Management very aware and responsive to this. Approx. 20% growth path creates issues that Management handles very quickly.

      3.0
      Apr 12, 2016

      Meh

      Design consultant (sales)
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good amount of training (in person and online). -Great for people with no interior design experience, just need to consider space planning/functionality of space, which is included in training. -Work from home, visit clients' homes, attend a meeting every 2 weeks, get paid $130USD for each meeting. -Great personal discount on custom cabinetry. -High quality product with amazing lifetime warranty. -Lots of opportunity for bonuses. -Opportunity to market your own interior design services to your customers, as long as you use Closet Factory cabinetry when needed. Non-conflict sort of thing, I think.

      Cons

      -Online training was required by corporate... even though it was difficult to understand, outdated, and confusing. After every chapter, the questions were like trick/minor outdated details that you were taught the opposite of in in-person training. Lots of frustration there. -Sliding scale commission depending on if you priced the job correctly (max 15%) which they let you figure out yourself. They won't help or correct you in that regard, it just comes out of your paycheck :( -They throw a lot of customers and advanced projects at you very quickly when you start because they're understaffed.

      Viewing 16 - 18 of 244 Reviews
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      ReviewsCloset Factory reviews

      Glassdoor has 253 Closet Factory reviews submitted anonymously by Closet Factory employees. Read employee reviews and ratings on Glassdoor to decide if Closet Factory is right for you.