Closet Factory reviews

Not near enough appointments to make a decent living…I was getting only 4-5 appointments a month. The training sucks…. There’s sales training but hardly any software training or support. Catherine is the trainer and she knows a lot for but the training is mostly focused on how to sell and not on the KCD software program that you need to use to design. Management also sucks…they are constantly hiring and rehiring managers and none of them are really great…it’s very clicky so if they like you, you may get more help or appts but if they don’t like you, you’re in trouble and won’t be able to support yourself. Most employees have another job. They don’t do enough advertising and none of The systems are integrated…there’s a separate email, Design software (KCD- which is not great), another CRM system etc. The installation team always makes mistakes and are really hard to get answers from and take forever to get resolved which makes clients very upset. You have to spend a lot of Time after your project gets installed and you don’t get paid until things are resolved.

- earned commissions not paid - lack of experience and knowledge - lack of support from sales management - no travel reimbursement - no phone reimbursement - no bonuses or incentives - need to purchase your own laptop - no health insurance or benefits - don't pay their backend installers and shop employees their owed time if they work overtime or holidays - owners and sales manager are extremely disrespectful to their sales team, even yell at them. - questionable businesses practices - toxic work environment - bad work/life balance - unethical employee work standards