Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (664) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 593 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 291 reviews)); "Great colleagues and discount of products" ((in 263 reviews)); "Great people and place to work" ((in 258 reviews)); "good benefits and school prgrams" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 288 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 99 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,271 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Oct 28, 2024

awful place to work

Team member

Recommend

CEO approval

Business Outlook

Pros

the amount of break time discount wagestream

Cons

toxic environment ridiculous expectations rota changes every 2 mins if your put on a 12 hours contract be prepared to be working 40 hour weeks with bad holiday due to the contract

Co-op Response

1y

Thank you for your review. We're pleased that you were happy with the flexible access to your pay with Wagestream and the 30% colleague member discount. We're sorry that you've had a bad experience with your contract hours and rota. We hope that you discussed any changes to your availability with your manager so that they could adjust what shifts you would be able to cover and prevent you working more hours than you wanted to.

1.0

Oct 25, 2024

Fine

Customer service

Recommend

CEO approval

Business Outlook

Pros

Boring but fine for shop work

Cons

Long hours Lone work Discounts Easy work

Co-op Response

1y

Thank you for your review. We hope you discussed any concerns about your hours of work with your manager before you left. We're surprised to see that discounts are listed in your cons, at 30% our colleague member discount is one of, if not the highest in our industry.

1.0

Oct 21, 2024

Not enough staff

Team leader

Recommend

CEO approval

Business Outlook

Pros

Local supermarket near where you live

Cons

Party, one on one shifts, heavy lifting, no security

Co-op Response

1y

Thank you for your review. We're sorry that you feel this way. We hope you raised concerns with your store manager before leaving us.

Viewing 343 - 345 of 6,271 Reviews

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