Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great people and place to work" ((in 265 reviews)); "Great team manager and colleagues" ((in 257 reviews)); "good benefits and school prgrams" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 196 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,260 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,260 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Nov 4, 2025

expects a lot

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

great environment decent pay supportive collegues

Cons

need to be great at heavy lifting

Co-op Response

8mo

Thank you for your review and feedback. We're pleased to see that you're happy with your workplace, pay and colleagues.

5.0

Nov 4, 2025

Good place to work

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Friendly and efficient, constructive criticism

Cons

Temp roles are much more

Co-op Response

8mo

Thank you for your review and feedback. We're pleased that you feel that you're working within a friendly team and able to share feedback openly.

5.0

Nov 3, 2025

Great team

Funeral arranger

Recommend

CEO approval

Business Outlook

Pros

Very rewarding job, great team to work with, manager is very clear and direct. Trying to give families what they need and want.

Cons

sometimes feel very senior management are not quite understanding grief. Pay isn't fantastic for what we see and do...being around grief everyday is hard.

Co-op Response

8mo

Thank you so much for your thoughtful review. Our funeralcare teams do amazing work supporting our customers in what can be one of the most difficult times of their lives. We're pleased to see that you find the role rewarding and that you and your team are providing the care and support your customers need. I will share your feedback on to the relevant teams, but please share your concerns with your manager, or through the various internal feedback channels such as Talkback or through your local colleague voice representative to make sure your views are heard locally.

Viewing 388 - 390 of 6,260 Reviews

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