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      Co-op

      Engaged Employer

      Co-op reviews

      3.7

      67% would recommend to a friend

      (6,277 total reviews)
      avatar

      Kate Allum

      69% approve of CEO

      49% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.4

      Senior management

      3.2

      Career opportunities

      Co-op has an employee rating of 3.7 out of 5 stars, based on 6,277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Apr 19, 2022

      Unachievable and not enjoyable

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay and the pension.

      Cons

      Workload Work life balance Lack of reality and perspective from field team to shopfloor

      avatar
      Co-op Response
      4y
      Thank you for sharing your review. If you haven’t already, please discuss any concerns you have about your workload and work-life balance with your area manager and they’ll be able to offer advice and support.
      3.0
      Apr 16, 2022

      Could be a great place to work, but...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good manager & friendly team, at least at my store. Relatively ethical company. Feel part of the local community. Customer Team Leader is a varied role which makes work more interesting. Fast paced so shifts fly by, but see below.

      Cons

      Terrible IT makes keeping to the very tight task schedule difficult. IT is outsourced to India & the phone lines are terrible, so explaining what needs fixing can be a chore, as is getting it done. Tills constantly crashing is a long term problem that never gets solved. There's a fine line between 'fast paced' and under staffed, and the Co-op have crossed it. I enjoy a fast pace but constantly fire fighting & then getting sanctioned for not getting everything done to the standard you'd like to when it's physically impossible with only 2 members of staff on a shift can be soul destroying. Rotas often only appear a week in advance & shifts vary so organising your life is difficult. We are entitled to 2 15min paid breaks as well as the unpaid 30mins on a full shift, but never get them. I'm always too busy to stop anyway, but that shouldn't be the case when you are legally entitled to the breaks.

      Viewing 439 - 441 of 6,277 Reviews
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      ReviewsCo-op reviews

      Glassdoor has 6,747 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.