Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Co-op?

67% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (707) , Customer Team Member (CTM) (668) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (183) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "Great people and place to work" ((in 271 reviews)); "Colleagues are great and work hard" ((in 258 reviews)); "Good benefits and that’s about it" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 376 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

67% would recommend to a friend

(6,278 total reviews)

Kate Allum

69% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Jan 11, 2022

Job

Store colleague

Recommend

CEO approval

Business Outlook

Pros

Discount for staff is helpfull

Cons

No consultation over what shifts workef

5.0

Dec 17, 2021

Nice

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Good and fair company to work for

Cons

Understaffed a lot so long hours and early starts

1.0

Dec 13, 2021

You're having a laugh

Customer team leader

Recommend

CEO approval

Business Outlook

Pros

Co op aren't a bad bunch. Quite soft and decent benefits package. They're quite good to us even if they are out of touch.

Cons

£10.45 an hour to manage a shop? Outrageous. You can do the same job at Tesco for £1 an hour more. I know because I used to do it. They binned off all the Team Managers and expected us to carry the workload for 95p more an hour than the staff! Just one manager in a large shop taking big bucks, only her and Team Leaders trying to do all they can under the *Fit For Future" program. I feel sorry for my manager, she can't recruit new team leaders and no one else wants the extra responsibility for the outrageously low pay. The pressure is immense, you're expected to be a manger for little more than minimum wage. Who would ever want to work weekends, bank holidays, late nights and early mornings managing a large shop and a team of staff for £10.45 per hour when you can get jobs cleaning toilets that pay more?

Co-op Response

4y

Thank you for your review and for highlighting the great benefits package that we have. From April 2021 we aligned our pay for frontline store workers to the Real Living Wage. We continually monitor the market to make sure Co-op salaries are fair and competitive.

Viewing 451 - 453 of 6,278 Reviews

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