Co-op reviews

3.7

66% would recommend to a friend

(6,274 total reviews)
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Kate Allum

58% approve of CEO

48% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Jul 7, 2017
Recommend
CEO approval
Business Outlook

Pros

everyone is on equal pay at team leader and ctm level

Cons

Cutting staff out of the stores to open up new stores,but expect the same amount of work done with: if not half the staff as before. Time frame for getting jobs done is almost impossible, some jobs the store doesn't need so could do with cutting them out

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Co-op Response
9y
Thank you for your honest feedback. If you have problems with colleague working hours or new store openings I urge you to contact HR People Services. ^Sophie
2.0
Jul 6, 2017
Recommend
CEO approval
Business Outlook

Pros

One of the better retail employers when it comes to contracts. You will never get a contract that is any less than 12 hours a week.

Cons

The coop is a company that is a fast paced environment, that demands first class customer service but is not given the time or staff hours to be able to carry this out. Everyday there is at least one unhappy customer because of an item being removed from the shelves because they are to stop stocking it, even though it may be one of the most popular items for customers to buy. Half the time you are not given the sufficient training or functional tools to be able to carry out the work asked of you. From computers to fridges and freezers they are constantly breaking down, meaning there is a lot of wasted items, costing the group thousands of pounds every month. And yet they still refuse to replace them with new quality equipment that should last for years to come. And there is no opportunity to advance yourself in the business.

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Co-op Response
9y
Thanks very much for your feedback, we do encourage all colleagues that are not based in our stores to lend a hand throughout the year. We'll make sure your feedback is passed on. ^Scott
2.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Good pay for students Relatively flexible Great holiday time Company policy i.e. fairtrade and ethical sourcing of ingredients is good For a student who looks for part time/summer job it is perfect, anything else it's probably not necessary, shifts and hour pattern changes week to week, could do 39 one week, then down to 4.

Cons

bureaucracy management reluctant to give breaks - state it is based on 'work rate', which is irrelevant since the contract I signed made it clear on an 8hour+ shift I have an entitlement to take 2 30minute breaks. Ridiculously inefficient in everything that is done, it's absolutely embarrassing. Sometimes can be inflexible Issues relating to holiday time Pay is literally always wrong every single month no progression really for anyone who wants it (not really applicable in my personal situation).

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Co-op Response
9y
Hi there, We're very sorry to hear you have issues with your breaks, pay and holiday entitlement. This is something you need to contact HR People Service about, their email is, hrservices@co-operative.coop or 0330 606 1001. They're available Monday - Friday 8am-6pm. ^Sophie
Viewing 5986 - 5988 of 6,274 Reviews

Glassdoor has 6,743 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.