Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (664) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 604 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "Colleagues are great and work hard" ((in 264 reviews)); "The people were great and kept you sane" ((in 261 reviews)); "good benefits and build relationships" ((in 177 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 366 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 288 reviews)); "Some managers are awful and make you hate your job" ((in 189 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,271 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

6K reviews

5.0

Apr 9, 2017

Customer service assistant

Custoner team leader

Recommend

CEO approval

Business Outlook

Pros

My store was small .friendly customers who returned on daily basis .made lots of friends .

Cons

Very quiet .in evenings as other stores in town closed at 6pm .

Co-op Response

Thankyou for your review, comment and suggestions. It's lovely to hear you enjoyed the time you spent working in store and the customers you served in your community. ^Catherine

4.0

Mar 23, 2017

Co op

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Good hour flexibility, decent pay

Cons

It's retail, so you have to be able to keep your cool with rude customers.

Co-op Response

Thankyou for your review and feedback. It's nice to hear you enjoyed the flexible hours. ^Catherine

4.0

Mar 16, 2017

mid-range , ethical

Customer sales assistant

Recommend

CEO approval

Business Outlook

Pros

good staff and work-place culture

Cons

prices are too steep

Co-op Response

Thanks for your feedback. ^Sophie

Viewing 6004 - 6006 of 6,271 Reviews

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