Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 589 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great team members and colleagues" ((in 261 reviews)); "Good Benefits for pensions and flexibility" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 281 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,258 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Co-op has an employee rating of 3.7 out of 5 stars, based on 6,258 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

2.0

Aug 14, 2015

co-op insurance

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

sometimes good employee discounts, apart from management most employees are quite pleasent

Cons

next to zero career progression, no bonus scheme, newly recruited team managers who are complete jobsworths and ego driven. no flexitime, v hard to book holidays as management will try everything to make it difficult to book holidays.

3.0

Aug 12, 2015

Mixed feelings

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits package is really generous and the new head office (Angel Square) is a great building to work in. There teams are all very friendly to work with and there are opportunities to get involved with many areas of the group. The new exec structure seem to be well intentioned and the business needs to get behind them and support them now. It has a strong moral core (but that can also be a hinderance)

Cons

While there are some great people there, people tend to get ahead based on who they know rather than what they can do. There's generally a restructure every 2 years which is unsettling. There are also an awful lot of people who are coasting and that can be frustrating. The Co-op old guard don't seem to realise that while it has morals and ethics it's a business that needs to make money and can be very obstructive.

3.0

Aug 9, 2015

Big believer in the Groups vision, but too many none co-operative managers are changing the Co-op though

Senior manager

Recommend

CEO approval

Business Outlook

Pros

People and benefits , office has a great feel, values , work life balance is good and use of hot desking in HQ

Cons

Constantly changing structures , silos operate across group even in same departments, training , VDE computers are painfully slow .

Viewing 6115 - 6117 of 6,258 Reviews

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Mixed feelings

Big believer in the Groups vision, but too many none co-operative managers are changing the Co-op though

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