Co-op reviews

3.7

66% would recommend to a friend

(6,230 total reviews)
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Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
May 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The best thing about working for the co-op was the 10% off and member vouchers I got on the shopping each week for my parents. Besides this, in the 3 years I worked there the pay went up a little, and I got a nice little bonus around june each year, considering I was only 16 when I joined the pay was pretty decent.

Cons

The management was beyond poor and inappropriate. There is a general lack of support and communication with staff, I'd go as far to say they harass and bully staff in and OUT of the workplace. If unwell, you would call up and be bullied in to either finding cover for your shift, actually coming to work ill (even if you complain of stomach upsets -food hygiene?!) or told to take some paracetamol and call back later. The managers are cliquey and unprofessional, with clear favourites, often they would sit around out back and mess around or chat, and expect us to stay for up to an hour to sort out their mess once our shifts had finished, even after being confined to the tills all day/night. Rotation of staff tasks never happened, as I said before you'd be left on a till for the entirety of an 8 hour (or longer shift). I did a lot of overtime when I first started that I never got paid for, because the manager took advantage of me not having a clocking in code, he was deceitful and would make us question things we had said and done. The store was freezing cold, the heating and air con was either completely broken or faulty for the 3 years I was there, in addition to this we were made to face up freezers without protective gloves. Staff moral was non existent, and even the customers commented on how poorly they had seen staff being treated by management. I believe around 30 employees resigned from this store over a 2-3 month period. Everyone jokes and calls it the 'un-cooperative'.

2.0
May 3, 2014

Concerning

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have very family based culture. they are also community focus.

Cons

Lie about Opportunities and Development. Salary is one of the lowest of all competitors. Stressful demanding environment. Management will never take responsibility. Discriminating against elder members of staff. never get any praise, even when you do good.

1.0
May 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The only positive I have of working for this company is a certain pride in the fair trade and ethical products that it sells.

Cons

> Senior management are simply filling a position and contribute little. > CSAs doing the work of team leaders/managers and receiving no extra pay or recognition. > Stores are FILTHY and equipment is a joke and always breaking. > No trust given to staff, checking how often we use our discount cards etc. > Poor wage in comparison to other supermarkets. > Deliveries are always late or wrong and we then have to deal with unhappy customers > Managers who let their staff be verbally abused by customers or contradict policies on refunds just to keep the customer happy.

Viewing 6202 - 6204 of 6,230 Reviews

Glassdoor has 6,697 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.