Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "Great people and place to work" ((in 260 reviews)); "Great team manager and colleagues" ((in 254 reviews)); "good benefits and school prgrams" ((in 162 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 367 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,242 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Jul 9, 2012

stuck in a time warp

Personal pensions adviser

Recommend

CEO approval

Business Outlook

Pros

* working with decent group of people * ethical company image * Manchester location (if you like it)

Cons

* layers of bureaucracy - very little interaction between senior management and 'underlings' * using 80s technology * not an inspiring environment; so no one takes ownership of a problem

4.0

Jun 27, 2012

A good job to use as a stepping-stone but lacking long term prospects and incentive based pay.

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

The pay as a general service assistant is fair and over-time is compensated at a higher rate. The training is comprehensive and makes it clear how to deal with issues such as under-age sales. The Co-operative Group has a strong commitment to fair trade. Store performance is communicated effectively to the staff on a weekly or monthly basis. Sufficient supervision to assist with organization of daily tasks. Good advertizing of internal positions.

Cons

Senior management rarely interacted with lower-level staff when they visited the store. No incentives for productivity or performance at the level of individual employees. General customer assistants may have to work any day, including weekends.

1.0

May 1, 2012

Worst job I have ever had the pleasure of working for! Handed in my Notice! Low Moral allround.

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Money....If you have a life. Keep it. This company will take it away from you. Your life and car will no longer be your own. It becomes theirs! Be warned.....

Cons

Your a number and nothing more. High staff turn around.

Viewing 6235 - 6237 of 6,242 Reviews

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Jobs at Co-op

Customer Team Member

Wallington, South East England, England

Leavesden Green, England

Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

stuck in a time warp

A good job to use as a stepping-stone but lacking long term prospects and incentive based pay.

Worst job I have ever had the pleasure of working for! Handed in my Notice! Low Moral allround.

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