Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 290 reviews)); "The people were great and kept you sane" ((in 255 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 370 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "Some managers are awful and make you hate your job" ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,245 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Jun 27, 2012

A good job to use as a stepping-stone but lacking long term prospects and incentive based pay.

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

The pay as a general service assistant is fair and over-time is compensated at a higher rate. The training is comprehensive and makes it clear how to deal with issues such as under-age sales. The Co-operative Group has a strong commitment to fair trade. Store performance is communicated effectively to the staff on a weekly or monthly basis. Sufficient supervision to assist with organization of daily tasks. Good advertizing of internal positions.

Cons

Senior management rarely interacted with lower-level staff when they visited the store. No incentives for productivity or performance at the level of individual employees. General customer assistants may have to work any day, including weekends.

5.0

Mar 31, 2012

Very good company to work for, fair and good at identifying and encouraging those with talent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, pension,holidays, flexible working, autonomy

Cons

slow to act on ideas, like to think the old way is best rather than take a risk

5.0

Mar 13, 2012

Fun yet hard,

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are lots fun people, there is exciting work, we get good conditions and get to travel around the country.

Cons

major changes going on with structures - the way it was handled could have been much better. moral is very low at the min.

Viewing 6241 - 6243 of 6,245 Reviews

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A good job to use as a stepping-stone but lacking long term prospects and incentive based pay.

Very good company to work for, fair and good at identifying and encouraging those with talent

Fun yet hard,

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