Co-op reviews

3.7

66% would recommend to a friend

(6,274 total reviews)
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Kate Allum

58% approve of CEO

48% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Able to work part time hours so the company can benefit from less taxes

Cons

Sacked over forgetting to pay for one packet of mentoes twice with no prior warnings, and 10 days after the government hiked up employers NI. Non existent support generally, very poor communication, and very cynical attitude of the coop with this action

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Co-op Response
10mo
Thanks for sharing your experience. We’re sorry to hear that your time with us ended in this way. While we can’t comment on individual cases, we expect all colleagues to follow the same standards of conduct, and we apply our policies consistently. Any decision to end employment follows a clear process, including the opportunity to respond and appeal. We take these matters seriously and aim to ensure fairness at every stage. We also recognise the importance of supporting neurodivergent colleagues and are actively improving how we do this, including through manager training, clearer guidance, and more inclusive practices. We expect our leaders to communicate clearly and treat all colleagues with respect and understanding. Thanks again for your feedback, and we wish you well in whatever comes next.
3.0
Jul 15, 2025

OK first job

Recommend
CEO approval
Business Outlook

Pros

Good hours, worked with some nice people

Cons

Bad management, poor corporate policies

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Co-op Response
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your hours and your team. We're sorry that you feel that way regarding our policies and management. If there is something that you feel we should know more about then please use the former colleague contact form at colleagues.coop.co.uk/contacts to share your concerns with us.
2.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Early finish when on early

Cons

Shoplifting and barely any staff

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Co-op Response
9mo
Thank you for your review. We're pleased that you're happy with your shift patterns. Colleague safety is extremely important to us and it's vital that you are aware of our policies and procedures when it comes to shoplifting in our stores. Please raise any concerns you have with the store manager.
Viewing 643 - 645 of 6,274 Reviews

Glassdoor has 6,743 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.