Co-op reviews

3.7

67% would recommend to a friend

(6,277 total reviews)
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Kate Allum

69% approve of CEO

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
5.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good culture, nice people. Great opportunity to move into different roles once you’re working for the co-op.

Cons

Slow to make change, too much bureaucracy. Held back by complex IT systems and business process.

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Co-op Response
10mo
Thank you for your feedback and review. We're pleased that you are happy with the culture at Co-op, your colleagues, and the opportunities to progress within the organisation.
4.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good union support and managers, Flexible shifts.

Cons

High demand and short staffed, hour cuts and put on 1 to 1 basis on many shift restricting capacity to fulfil high standards.

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Co-op Response
10mo
Thank you for your review and feedback. It’s encouraging to hear you felt supported by your managers and appreciated the flexibility and union presence, those are important parts of how we aim to support colleagues. We know that store environments can be fast-paced, and we understand how challenging it can feel when demand is high or resources feel stretched. While we can’t speak to the specifics of your store’s staffing or shift patterns, your feedback helps us understand how this can impact colleagues on the ground. You’ve also raised a concern about pressure from head office. We’ll make sure this is shared with the relevant teams, as we’re always looking to understand how decisions are experienced across the business. Thanks again for your contribution – wishing you all the best in what’s next.
5.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good job and good experience

Cons

Half hour breaks which I didn’t like

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Co-op Response
10mo
Thank you for your five star rating and feedback. We're glad that we were able to support you in gaining experience and that you enjoyed your role.
Viewing 667 - 669 of 6,277 Reviews

Glassdoor has 6,747 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.