Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Co-op?

67% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (707) , Customer Team Member (CTM) (669) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (183) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Team Member (81) , Warehouse Operative (81) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 600 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 276 reviews)); "Great people and place to work" ((in 261 reviews)); "Great colleagues and a rewarding job" ((in 256 reviews)); "Good benefits and that’s about it" ((in 168 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 288 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

67% would recommend to a friend

(6,278 total reviews)

Kate Allum

69% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Jun 26, 2025

Very good!

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Friendly Chill environment Not too difficult

Cons

Not any cons that are major

Co-op Response

10mo

Thank you for your review and rating. We're pleased that you feel that you have a relaxed and friendly working environment.

3.0

Jun 26, 2025

Alright

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay and mostly simple work

Cons

Very bad hours, rude management

Co-op Response

10mo

Thank you for your review and feedback. We're pleased to see that you were happy with your pay and the role. We hope that you discussed your hours of work with your manager, particularly if there was a change in your availability. All our roles are advertised with working patterns reflective of the store trading times and would have been discussed at your interview. If you feel that there is more we should know about your experiences with management please use the former colleague contact form at colleagues.coop.co.uk/contacts

3.0

Jun 26, 2025

Nice people, bad management

Team member

Recommend

CEO approval

Business Outlook

Pros

The other staff members are nice and for the most part its an easy job

Cons

Co-op management are awful, they expect you to move mountains with a trowel. They are also too stingy to hire security so expect to deal with shop lifters and homeless people a lot.

Co-op Response

10mo

Thank you for your review and feedback. We're pleased to see that you enjoyed your role and working with your colleagues. We're sorry to hear of your experience with management and if you feel that there is more that we should know, plese contact us using the former colleague contact form at colleagues.coop.co.uk/contacts

Viewing 685 - 687 of 6,278 Reviews

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