Co-op reviews

3.7

66% would recommend to a friend

(6,243 total reviews)
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Kate Allum

73% approve of CEO

50% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
5.0
Apr 1, 2026

Induction Process

Recommend
CEO approval
Business Outlook

Pros

Really enjoyed my first 3 months at co op - I am learning a lot about the business and it has been very welcoming.

Cons

It has been very busy!

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Co-op Response
2mo
Thank you so much for your 5 star rating and review. We're so pleased to see that you're enjoying your role at Co-op.
5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

I have had a really positive experience working for Co-op Funeralcare. The team I work with are supportive and genuinely care for both families and each other. The company provides good training and ongoing support, which helps to build confidence, especially for those new to the business. Management are approachable and understanding.

Cons

Can be busy and pressured at times. Emotionally demanding role at peak times.

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Co-op Response
2mo
Thank you for your amazing 5‑star rating and for sharing your experience of working in funeral care at Co‑op. We’re really pleased to hear that you’ve found your role rewarding and that you feel supported by your team and management. Supporting families with care, while looking after one another, is central to working in funeral care, so it’s great to see this reflected in your review. We also appreciate your honest feedback around the pressures and emotional demands of the role, feedback like this helps us continue improving wellbeing support for everyone.
4.0
Mar 30, 2026

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Good hours Good team Days go quick

Cons

Can only be 1-1 in store Upper management expect to much and don’t listen. Pay rates for customer assistants poor

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Co-op Response
2mo
Thank you for submitting your review and feedback. We're pleased to see that you were happy with your team and the hours you worked with us. Each of our stores operates with its own set of needs and staffing arrangements, so while they may be different approaches across our locations, they are tailored to best fit each team's situations.
Viewing 118 - 120 of 6,243 Reviews

Glassdoor has 6,711 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.