Co-op reviews

3.7

66% would recommend to a friend

(6,243 total reviews)
avatar

Kate Allum

73% approve of CEO

50% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a community & good work place.

Cons

It can get very toxic & people need to be kinder about others.

avatar
Co-op Response
2mo
Thank you for your five star rating and for your feedback. We’re really pleased to see that you value the sense of community and enjoy working at Co‑op. We’re sorry to hear your comments about behaviour at times. Creating a kind, respectful, and inclusive workplace is very important to us, and we would always encourage colleagues to raise concerns with their manager or through the appropriate support channels so they can be addressed. Thank you again for your honest feedback, it helps us continue to improve the experience for everyone.
3.0
Mar 29, 2026

Pleasant place to work

Recommend
CEO approval
Business Outlook

Pros

Local store, good team of people, strong processes, healthy pay

Cons

Shift work, as someone new would appear that work with weaker team members consistently, no shift rotation and always work beyond contracted hours. Getting time off is challenging especially if within 4 weeks of rota being produced. Holidays have to be requested for full year before the end of the holiday year (75% minimum) hard for me to predict because of partners job. Need more staff as when people are absent, others don’t get their time off, work extra and there’s a bit of burn out

avatar
Co-op Response
2mo
Thank you for sharing your feedback. We’re really pleased to hear that you enjoy working in your local Co-op store, value the team around you, and feel supported by our processes and pay. We appreciate your comments regarding shift patterns, fairness, and workload. We would always encourage colleagues to raise any concerns directly with their Store Manager, particularly around shift rotation and working beyond contracted hours, so these can be addressed locally and fairly. While it is true that we encourage colleagues to book holidays in at the start of the holiday year, we do understand things can change. We ask for a minimum of 4 weeks' notice for booking and approval of holidays. Thank you again for your openness, feedback like this helps us continue improving the experience for our colleagues.
1.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

benefits and an ethical company

Cons

miscalculated my holiday pay when i left, didn't think about contacting me first to discuss this, and instead sent a debt collector after me for £600. took me 2 years to settle the case. management are also the most snide and evil people you'll ever meet.

avatar
Co-op Response
2mo
We're sorry to hear of your experience. While we cannot comment on individual situations, this doesn't sound typical to us. In the event of an overpayment every effort would be made to contact you to make arrangements for the repayment. Third parties usually get involved where no contact has been possible.
Viewing 124 - 126 of 6,243 Reviews

Glassdoor has 6,711 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.