Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 290 reviews)); "The people were great and kept you sane" ((in 255 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 370 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "Some managers are awful and make you hate your job" ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,245 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Feb 23, 2026

Good Job

Team leader

Recommend

CEO approval

Business Outlook

Pros

Paid Breaks, great staff discount and some flexibility if you give it also.

Cons

Everywhere has them, nothing that really stands out.

Co-op Response

3mo

Thank you for your amazing 5 star rating and review. We're delighted that you're happy with your role at Co-op and your super 30% colleague member discount.

5.0

Feb 23, 2026

Co-Op Review

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Good Salary and work life balance

Cons

More room for progression or graduate opportunities

Co-op Response

3mo

Thank you for your review and feedback and for your amazing 5 star review. We're pleased to see that you were happy with your work-life balance and your pay. We have a variety of opportunities across a wide range of business areas, not just in our stores, but across our logistics, funeralcare, wholesale, and legal services. Visit our careers site at jobs.coop.co.uk to search and apply for roles. You can even sign up for job alerts.

5.0

Feb 22, 2026

I’m not sure

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Co op is very welcoming and serves its customers well and also helped me learn and welcome me very welcome the team members are friendly and supportive. I have learned a lot with the co op and have settled in nicely. I am excited to keep working the co op for years to come.

Cons

In my opinions their are no cons

Co-op Response

3mo

Thank you for your 5 star review and feedback. It's great to see that you have a very welcoming team and that you're picking up new skills and experiences since you joined us.

Viewing 166 - 168 of 6,245 Reviews

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