Is Co-op a good company to work for as a Assistant Store Manager/Team Manager?

Assistant Store Manager/Team Manager professionals working at Co-op have rated their employer with 3.3 out of 5 stars in 275 Glassdoor reviews. This is a lower than average score with the overall rating of Co-op employees being 3.8 out of 5 stars. Search open Assistant Store Manager/Team Manager Jobs at Co-op now and start preparing for your job interview by browsing frequently asked Assistant Store Manager/Team Manager interview questions at Co-op .

Does Co-op pay Assistant Store Manager/Team Manager employees well?

Assistant Store Manager/Team Manager professionals rate their compensation and benefits at Co-op with 3.5 out of 5 stars based on 275 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Assistant Store Manager/Team Manager salaries at Co-op.

What are the top reviewed jobs at Co-op?

Team Leader (707) , Customer Team Member (CTM) (673) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (183) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Team Member (82) , Warehouse Operative (81) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 599 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Colleagues are great and work hard" ((in 265 reviews)); "The people were great and kept you sane" ((in 263 reviews)); "good benefits and build relationships" ((in 168 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 376 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 284 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

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Co-op

Co-op Assistant Store Manager/Team Manager reviews

3.3

56% would recommend to a friend

(275 total reviews)

Kate Allum

53% approve of CEO

43% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

2.6

Work/Life balance

Assistant Store Manager/Team Manager employees have rated Co-op with 3.3 out of 5 stars, based on 275 company reviews on Glassdoor. This indicates that most Assistant Store Manager/Team Manager professionals have a good working experience there. Co-op is rated in line with the average (within 1 standard deviation) by Assistant Store Manager/Team Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

275 reviews

4.0

Nov 26, 2025

Busy but good place to learn

Store assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly team, decent discount, regular hours. Learn a lot about customers and store operations. Good place to build basic retail and people skills.

Cons

Often understaffed so shifts feel intense. Strict rules around clocking in and out. Workload can be high during peak times with little breathing space.

Co-op Response

7mo

Thank you for leaving a review and for your feedback. We're really pleased that you are enjoying working with your team and building your experience and skills with us. It's great that you appreciate the 30% colleague member discount and that you're happy with your working hours too. We understand how things can feel when the pace picks up in the store, please talk to your manager about your concerns around staffing, if there is a vacancy you might be able to help talk to customers about the application process or the benefits of working with us.

4.0

Nov 2, 2025

Mixed

Store assistant

Recommend

CEO approval

Business Outlook

Pros

Lots of good benefits and pay

Cons

inconsistent hours, not in line with what i asked for

Co-op Response

8mo

Thank you for sharing your feedback and we're glad to see that you enjoyed the pay and benefits we offered while you were with us. We're sorry to learn that the allocation of hours didn't match the availability you shared with us and we hope that you discussed with the manager before making a decision to leave. Rotas are shared three weeks in advance directly to the Shifts App on your phone so in the event of there being a problem, there is plenty of time to resolve any concerns.

5.0

Oct 29, 2025

Nice company

Store assistant

Recommend

CEO approval

Business Outlook

Pros

The store I worked at were flexible with my part time shifts.

Cons

Unable to work on tills if underage due to alcohol and cigarettes.

Co-op Response

8mo

Thank you for your review and feedback, and for your 5 star rating.

Viewing 16 - 18 of 275 Reviews

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Co-op Assistant Store Manager/Team Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Busy but good place to learn

Mixed

Nice company

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