Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 590 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,251 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,251 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Feb 9, 2026

Fabulous place to work

Team member

Recommend

CEO approval

Business Outlook

Pros

Great time and lot to learn .

Cons

Less benefits for staff , motivation like employee of the month .

Co-op Response

4mo

Thank you for submitting your review and for your feedback.

5.0

Feb 9, 2026

I really love my job

Mobile funeral arranger

Recommend

CEO approval

Business Outlook

Pros

I have wanted to work in Funeralcare for a number of years and in particular I wanted to work for the Co-Op. I was finally offered the amazing opportunity to be a Mobile Funeral Arranger - and I am really enjoying my job. It was a bit overwhelming at first with the amount of information you need to learn and absorb in order to do the role, but I generally am a fast learner and I have picked a lot of the processes up very quickly. My colleagues and manager here at the Co-Op have been incredibly supportive and easy to get along with which makes coming to work everyday that much nicer. I definitely would recommend working for Co-Op Funeralcare. It is a fantastic place to work.

Cons

Takes a while to get your uniform, i'm still waiting for mine.

Co-op Response

4mo

Thank you so much for your 5 star rating and review. We know just how rewarding working in Funeralcare can be. We also know just how appreciated our colleagues are supporting our customers in what can be the most challenging times in their lives. Please do speak to your manager to escalate the processing of your uniform.

5.0

Feb 8, 2026

Glad to be back

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Welcoming Variety of hours and tasks Supportive environment Ethical company

Cons

Thoroughly enjoy every aspect of the job!

Co-op Response

4mo

Thank you for your amazing 5 star rating, review and feedback. We're so pleased to see that you are enjoying your role.

Viewing 193 - 195 of 6,251 Reviews

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