Co-op reviews

3.7

66% would recommend to a friend

(6,255 total reviews)
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Kate Allum

54% approve of CEO

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Jan 6, 2026

Okay

Recommend
CEO approval
Business Outlook

Pros

Good money for the job

Cons

People can be awful, especially around christmas

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Co-op Response
5mo
Thank you for your feedback and taking the time to submit your review. We're pleased to see that you are happy with your pay for your role.
5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Improve product knowledge 2. Customer service experience 3. Smart work with hard work 4. Every day ready for a new task

Cons

If you are weak so you stand for cons*

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Co-op Response
5mo
Thank you for sharing your feedback and for highlighting the positives, including the opportunities to learn and the support you’ve received. It’s great to hear you’re finding your role rewarding. From your comment in the cons section, it sounds like you feel the role can be challenging for anyone who isn’t confident or resilient. We appreciate that insight, as every role has its demands, and it’s important that colleagues feel supported to develop the skills and confidence they need. If anyone ever feels they’re struggling, we encourage them to speak with their manager so the right support can be provided. Thank you again for taking the time to share your thoughts.
4.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Overtime availability, Work-Life Balance. Working as part of a team and support from senior management.

Cons

Working one-to-one during busy and seasonal periods. not having enough staff on a shift to have a fully rewarding break.

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Co-op Response
5mo
Thank you for sharing your experience and for highlighting the positives, including the support from your team and management. It’s great to hear you’re finding a good balance in your role. We appreciate the detailed suggestions you’ve provided around staffing and task prioritisation. While we can pass these on to the relevant teams, these kinds of insights are valuable and best raised through your manager or our internal feedback channels, where they can be considered alongside operational requirements and safety standards. Thank you again for taking the time to share your thoughts.
Viewing 289 - 291 of 6,255 Reviews

Glassdoor has 6,723 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.